Sorry if this is the wrong place to post this but I just need a bit of information really. I have already applied once before for bank charges and after waiting a few weeks I received them back. However, now I have reached the 300pound mark and was wondering whether I should ask for these back? The only thing worrying me is that they will take my overdraft off me, its already 700 pound and there is no way I can afford to lose it, as I am out of work at the moment.

I don't think you should have to pay if you have a copy saying that it's free. Wouldn't it be false advertising if they were to charge you?

Hi, This is my first post. My sister received a letter today off the above asking her if she still lives at her address. I'm just wondering whether she should get back to them really. From what I've read I assume that letting them know she still lives there, she is offering herself up to receive a lot of hassle. I'm just worried that if she ignores this matter it will just mean a lot of trouble for her.