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horace4831

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About horace4831

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  1. This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  4. This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  5. I honestly wouldn't put anything past this lot. They need to be barred from trading in the Uk. (After you've got your refund or delivery) They're a bloody nightmare. The question is... how do you let EVERYONE in the UK kow what they're up to? It's impossible. So Trading Standards have got to close them down. But they'll find a loophole. I don't have much time on my hands these days.. too busy earning a living to devote endless time to pursuing them (B&P) but I'm going to look into starting a "Don't Buy From Bits & Pieces" Facebook page. I also, at the time , emailed many of the
  6. Sorry to hear that, Cedas. Fingers crossed for delivery today...? Happy Christmas to you anyway !
  7. Just found this.. http://blogs.mirror.co.uk/investigations/2008/10/the-mail-order-firm-that-didnt.html I also posted this at the time... http://wiki.answers.com/Q/I_am_searching_for_owner_of_bitsandpiecesuk.com http://www.complaints.com/complaintofthedaydecember282000.1.htm http://www.uktoystores.co.uk/bitsandpieces.html Sorry to say that checking out these links will not get you your money back, but may offer a small crumb of comfort in the knowledge that you are not alone.
  8. Hi all. I am really sorry to see that this thread has been added to... just to update from where I left off in2007, the UK arm of B&P did apparently go into liquidation then. It had then, and probably still has, an American parent company, which if you delve deep enough asI did at the time, also had a terrible reputation for customer service. To sum up what happened in my case, I lost all my money, we had a ruined Christmas ( and I thank my family for being so sympathetic! ). I chased B&P as hard as I could. Never managed to find out who the receiver or liquidator was, never
  9. Hello all. Is anyone else having trouble obtaining their refund from bitsandpiecesuk.com? Early in December 07 I placed an order for over £170-00 worth of Christamas presents. Waited patiently for delivery but nothing arrived, no goods, no email, no letter, no phone call. Emailed many times to their customer services, no reply. Ever. Reluctantly phoned their 0871 989 7962 customer services number after Christmas (by the way, when is it going to be made illegal for firms to use these numbers and charge you when they HAVEN'T provided a service to you???) and was told their Dispatch Company ha
  10. Donate Button seems to be the way forward! Is it worth a Poll? I will donate again as soon as your preferred method is in place! We are all up for it!
  11. I agree with Martinwhite. Autodata,one of the motor trade's leading "bibles" covering virtually all makes & models,also state that the cam belt renewal interval is 40,000 miles for this model. Newer engine designs dictate that the cam belt drives more pulleys, therefore the belts now tend to make more "twists & turns" than they used to, meaning replacement is more frequent. Cost and blame aside for the moment, renew the belt AND THE TENSIONER, AND THE GUIDE ROLLERS AND THE WATER PUMP. If any of these items fail, the consequences are the same as breaking a belt! I can't quote
  12. Exactly what I am doing! -----It could give MANUAL INTERVENTION a whole new meaning!
  13. http://www.connectotel.com/marcus/ceoemail.html Tried to post this in "Useful External Links" where I think it really belongs, but I was blocked from doing so. Mods, could you post or copy it there please if you deem fit? Ta
  14. Thanks for your insights into the procedures! Now for the $64,000,000 question---------- Would you please be prepared to say what is involved in the so-called "manual intervention" involved in dealing with Unpaid Items,etc? And maybe your opinions of how well the charges made to the Account involved relate to any extra work created as aresult? It is something most users of this site would really LOVE TO KNOW!
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