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jo_jordan

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About jo_jordan

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  1. This topic was closed on 03/08/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  4. This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  5. APOLOGIES IN ADVANCE, NECESSARY LONG POST Hi, I first joined CAG in 2006 when I was claiming Bank Charges for my daughter who suffers from mental ill health. This nightmare took from late 2004 through to September 2008. I was supported in this claim by FOS whom I first contacted in January 2005 and the FOS adjudicated in our favor in July 2008. The FOS also raised several (complaints) case files that were also upheld. We were sent an offer late 2008 from NatWest, we were pleased as the temperature was heating up about making claims, so we were quite positive.
  6. I am almost embarrassed and feel a failure in not resolving this complex situation on behalf of my daughter. I have been with this group since January 2006 and was one of the three who went into the OFT to present a dummy cheque. (There is historic information for those who wish to check out my posts) But just when I thought all was safely being dealt with it has all come back to haunt me and I have now hit an all time low and need advice. An apology in advance for in-depth information but it is all relevant. Has anyone had a letter from NatWest asking them to complete their details
  7. Hi Martin, Thank you for the information from the OFT; unfortunately the link did not work so I telephoned them. I gave them the information and they are going to call me back within 5 days; best they could do. I contacted the FOS yesterday also but the person dealing with my case is away until September 4th; requested someone call me; but so far we have only got each others voice mail!! I do feel that my only hope is with the FOS as my comment to the bank about taking out an injunction did hit the mark, but it was my knee jerk reaction and I am sure they knew that. Regards Jo
  8. This sorry saga continues and it seems each week brings something else. Considering this dates back to early 2006; it has been a long haul to get where we were hoping the end was in sight. For those of you who want to know the background it can be found here; http://www.consumeractiongroup.co.uk/forum/natwest-bank/99-help-advice-needed.html This problem is both pressing and frustrating; and trust me I have worked hard to try and resolve this problem and now feel helpless. I am dealing with the NatWest & the FOS behalf of my daughter. We are challenging them on a mis-selling o
  9. Eeekkkeee; is it really a 'back sloping lawn'??? My husband will love that idea of letting go of my wheelchair at the top!!!
  10. I have just seen this; I would love to be with you all; a bit like a retake on the protest at the OFT in Fleet Street!!! If I can get a wheelchair pusher I will be with you!!! Regards Jo
  11. My thoughts are with you; Becky had PND; that developed into being medically classified as unfit for work due to her suffering full blown depression. She is also a self harmer; her way of dealing with her condition when it gets too much for her. She had 'dark thoughts' but did not act on them until about 2 years ago when her bank problems took hold and she could not cope; her scars are now with her for life... I went into the banks and pleaded with them to help explaining how bad her mental health was; they made polite noises but did nothing; they did not even reply to the FOS compl
  12. Thanks for the replies so far. B/F the sum so far is £4.409; yesterdays escapade adding £95. The solicitor as you thought was not prepared to challenge on the 'unsympathetic or (failure) on duty of care' nor regarding her (substantiated) mental health issues and the detrimental impact it has caused her. As expected she felt it would not be able to be proved and there is every likelihood defended vigorously. We are looking at starting up with another bank and I will sort this out this week; I just did not want to give the banks the opportunity to pull the plug and enter a default.
  13. jo_jordan

    All Welcome

    I dare not ask my husband to take me and wheelchair on the train a la OFT protest!!! But be assured you will be in my thoughts... Jo
  14. Yesterday, not for the first time, Natwest took my daughters benefits from her bank to pay penalty charges; I have tried in the past to find out if there is a legal point that would prevent the bank from doing this without any success. These benefits are the only income in her name and is made up of tax credit and child benefit, it represents a vital part of her income due to her husbands low wage. I went to http://www.govanlc.com/index.html and I have also mailed him to ask about LETTER TO SHERIFF OFFICERS that explains exactly what has been happening to my daughter; but as it is wri
  15. I guess you have to see what the branch say, but I doubt if they will 'fall' for that one. Also at least if you go the DPA route they have to comply, eventually!!! When we requested the statements via the DPA my daughter took the request in to her branch together with a £10 note; poor girl did not know what to do with REAL money!! We also had her sign and print her name; date and time stamp the document and asked her to make a copy for her records and return the original; we drew the line at getting it witnessed for a tatty tenner (literally!) However for the first time my daughter w
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