Thanks for the help, i'll give a good look over and get the form filled in this week and get the ball rolling again thanks again Hayden

hi all, I have received my allocation questionnaire from the court and have until 18th december to return it for a claim against Abbey. It would be helpful if someone could give me ideas on filling it in, or tell me where a site may be to assist me Keep up the fight Hayden

well done sammy115 you given us hope and inspiration against abbey

hi sammy115, i've just had an acknowledgement from abbey, which will give them till 23rd november. i hope yours is going well, i will be watching with interest. i'm trying to claim almost £5,000 so lets hope they fold best of luck

Hi i recently wrote to abbey requesting a refund of over £3000 plus int.. I received a standard letter from them saying they are investigating it and it may take some time. I gave them 4 weeks then sent the Letter Before Action. After sending this letter i received a letter from them which had been sent before they received my LBA letter, which was 2 weeks ago. This letter stated that they have carried out a full investigation and the charges do not contravene the regulations (Consumer Contracts Regulations 1999) and therefore cannot agree to refund them. They say they have reviewed information i received when i opened my account, explaining charges applied if i did not keep to the terms and conditions. They say that the charges were correct because i did not have enough money in my account to cover payments requested from it, also saying that, after looking at my account's history, it is not the first time this has happened. They say that they did their best to make me aware of the importance of managing my account to prevent this situation happening again and because of this, they cannot agree to cancel these charges. Am i still in my rights to proceed to the next level, which, i believe is a claim to the courts (also is it an N1 claim form- with interest it comes to just under £5000) I look forward to what i hope is positive feedback-- hayden whittaker

i have paid almost £3000 in charges . how much per charge should i really claim. charges have been £30 and £32 between apr 2000 and jan 2004