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besty6543

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Posts posted by besty6543

  1. hi i sent my lba off 2 weeks ago and got a letter back today which reads

     

    dear mr best

    i refer to your recent letter and as requested i have reopened the complaint and a further review is been undertaken

     

    my understanding of the further issues you have raised are as follows:

     

    initial complaint not fully investigated

    no refund of charges levied to the account

     

    i hope to respond to your complaint shortly. i will write to you as soon as possible, once i have had the opportunity to review the above

     

    please be assured that every effort is being made to bring your compliant to a satisfactory conclusion

     

     

     

    is this another stalling tactic? should i start court procedings?

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