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About Cola

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  1. Hello, I am trying to help my friend claim back some charges. She called the Halifax to speak to someone about something else and had a recorded message saying that due to the test case (which could take a year to complete) being looked at at the moment, they are not looking at any more claims until it's finished. They say that if you try and claim they will ask the court for a delay. Can they do this? It seems a little underhand to me? Is this what all banks are doing now?
  2. By the way, they are now four days over their 40...
  3. Hi, sorry for the delay. We have been away! Dave did as said and sent the letter chasing them up after the microfiche argument. Today we got a reply. Well not a reply, more of a standard delay. It's basically a 'complaints' reply saying that they will thoroughly investigate.. and get back to us in FOUR WEEKS TIME?! It's getting really annoying now but we don't really knowhow much we should be claiming for without the statements. What can we do? Any help, as always would be appreciated. Feels like we're banging our heads against brick walls!
  4. Michael - you rock. Happy Damn Weekend :DD:
  5. Thank you thank you thank you. You guys warm my heart Just need the address now. Will call on Monday if no one knows
  6. Anyone know? It's the only thing I'm stuck on
  7. bttt anyone? This is the ONLY bit of info I can't find.
  8. Hello I have to send my claim form the old skool way as I only have an Electron (darn banks!). Also who or what do I write the cheque to? Thanks very very much
  9. Hello (again!) I am filling in my claim on the VERY handy PDF you have, as I only have a Visa Electron so have to do it by hand. Just wanted to check a couple of things. 1: Who do I make my cheque payable to? And where do I post it? 2: - okay make it one question as I've sorted the rest Thanks again so so much! x
  10. Bollo! Cheers Soho. Just cracking on with the SS. Hopefully all will become clear!
  11. Hi all, My fella is a couple of weeks behind me in getting back his charges. Just asked how long he has to wait til his 40 days are up and he said that Abbey said that they are NOT subject to 40 days. In fact here's his message: It said in the letter they sent me that not all records are to hand, they are on microfiche film and are not subject to the 40 day ruling. they sent me what they had on file and i just have to wait for them to get the others off of microfiche. Is this right? What makes them so special?! If it's not what can we do when the 40 days are up? Ta
  12. Cheers Gemma, you star you Have downloaded that and will attempt to go through it tonight Don't suppose anyone knows if MoneyClaim take Electron?
  13. Trying to fix this myself... Do i add the 8% myself as the total is now just my charges and court costs? Will save it til I hear. Thanks Cola
  14. PS: Another one, amount claimed is without the 8% yes? As they seem to add that themselves.
  15. Hello People, Just so you know I have read through all the FAQs before opting to be irritating, but I genuinely cannot find answers 1: Does anyone know if MoneyClaim take Visa Electron? I did have a Switch but Halifax wisely opted for Electron as 'everyone takes them'. Yeah. Right. 2: I've read through the particulars of claim as if the answer to Q1 is no, I shall be doing it the old skool way However I can't see anywhere that the 8% interest is listed? I have decided not to go for the usual extra interest so far, as it seemed a lot of hassle for not much (started doing i
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