Hi I have a couple of credit cards which I have paid every month including the payment protection insurance. I became ill after an accident a couple of years ago and had to stop work the insurance company took over the repayments, for 12 months. I have been unable to return to work after the 12 month period. after having a couple of operations one was within the 12 month period of first claim. After the 12 months I took up the repayments again, even though this was only for about 2 months. my second operation was last month, so because this was for a totally different illness I tried to claim again on the insurance. They have said because I never went back to work that I can not claim the payment protection. I have always kept my payments up to date. can they do this And if so why on earth am i paying payment protection. can anyone advis me on what i can do

Best of luck for your court date, may not be there in person but will be in spirit

Hi can I ask you what year you went back to claiming bank charges from the Nat West. My husband and I used to bank with them and had thousands taken off us over the years, Hope everything goes OK with your quest

Hi thanks for that info the site is really informative your a star

Thank you for your contact, where do I find the Nat West forum, I have my L plates on for beginners:)

I would like to say Hi to everyone, My bank Nat West charged me over a number of years excessivley, I tried to get some of the charges refunded but my bank manager would not budge one inch. I left the bank and went to RBS who have been brilliant with me. I saw the artical on GMTV saying that it was possible to get bank charges back, that is how I came to this site. I am reading the FQA with great interest. And would like to wish everyone success in their quest to retrieve back the banks unreasonable charges. good luck to all

Hi I am new to the site also, My Bank used to be Nat West they charged me excessivley over the years, I even went to see the bank manager with my accountant to try and get some of the charges back but the manager would not budge. I am going to read all the FQA with enthusiasm, and hopefully try to get some of the charges back. I wish everyone success in their quest