This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/08/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

I really need advise now, just got yet another call from another DCC about BDLM they using Scotcall now, I have explained all to them and the fact they are the 3rd DCC to try and claim this money, they have put account on hold and are going back to BDLM with info I have given them. What can I do about BDLM, they have no signed aggreemant but still insist on trying to collect this money ??????????? Desperate, BRECKEN xxxxxxxxxxx

Just had a call from a firm of solicitors with regard to BDLM, this just goes on and on, have asked them to put everything in writing and have barred their number from my phone. I could do with someone composing me a reply letter with regard to the above, anyone any ideas. Much Appreciated Brecken xx

received statements and it does clearly show transactions for Dec 2005, the transactions were made in their newcastle store, I know for a fact we were not in the store on the day the transactions took place, we strongly beleive the account was used by someone else. We have asked time again why wait almost 3 years to persue the outsatnding balance, their reply was it must have got lost in the system, we cant prove we didnt use the card on the day they said we did, because it was a Sunday, and we were both at home, had we been at work we would have had our clock cards to prove were we were. I honestly dont know what to do next.

I have asked them to send proof of the purchases made after account cleared, they said they would send statements out. my concern is why wait all this time if a payment hadnt been made, we closed the account 3 years ago, and it's only in the last few months they say we owe the money, yet they also say, a final balance was paid oct 2005, then the account was used again in Dec 2005, but we knew nothing of it until now. we are scared that we are indeed going to have to pay this balance, because we have aknowledged the account by making past payments to it. where do we stand legaly xx sorry if i'm confusing people, in my origional post I said account was cleared 2 years ago, i now know it was 3 years ago.

another letter arrived today from john lewis giving us 7 days to make full payment, or court, they say paseed payments are enough to tie us to the debt. We are getting relly worried now xxxxxxxxxxxx

This just goes from bad to worse, please read on, sent them proof final payment made, they then sent letter saying the card was used after this payment was made and this is what the outstanding amount is for, I do not and my hubby does not remember using the card after this date, we are quite sure of it. we then recived a letter from westcot, the debt had been passed to them for collection, I sent them a copy of all correspondance from John Lewis, saying they have no signed agreement, just got letter back saying they have passed debt back to John Lewis, John Lewis saying we have aknowledged debt because we have made previous payments, so has far as they are concerned we owe this money and they will continue to persue, we have threatned OFT, but the say they still have the right to persue. How on earth do we fight this ?????????? We have no way of proofing we did not use the card after this date, I'm not sure what to do next, do we just give in, or do we wait and see if they go to court, and them what do we do ???????????? Please help xxxxxxxxxxxxxxxxxx

Hi everyone, Sorry It's been awhile, but it taken this long to sort things out, I took on everyones advice, regarding my working enviroment and the strees I felt I was under, I have had several meetings the first couple with the ward sister which I'm affraid had no positive effect whats so ever, it only made her treat me worse for having the gall to complain, the 2nd was with the Matron, but again to no positive effect, I then complained to HR that I felt my concerns were not taken seriously and that it was having negative effect not just on my working life but also on my home life, I ended up at doc's on antidepress tabs, It's suprising just how much help you get when you tell them you are thinking of bringing in the union, I had a very successful meeting with HR and my union rep, the solution was they asked me what they could do to make my working life easier, they said they would work alongside occupational heath to resolve any issues. The result, I'm still working for the trust, but now in a admin role, I work Mon to Fri 8.30 to 5 on Flexi, I love my job and the people I work with, My boss is very highly respected for her fairness and compassion, in short a good result all round and I hope the ward sister and the matron have learnt from their mistakes in the handling of their staff's issues. A Very happy Brecken xxxxxxxxxxxxxxxxxx

couldnt afford any anyways, but thanks for that, if I can catch it as a last caller i will barr it. silly people fancy ringing someone with no money and a crap credit score xx