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DRNK

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  1. Sorry for the late reply, just got back from holiday. I have familarised myself with the MCOL process and would like to send of my letter of claims, Will the one I attached in my previous message suffice ? Will
  2. Apologies its been a while, I sent off my letter of formal complaint around a month ago and I have not heard anything from Evri. I have written a draft letter of claims and have attached it below. Regarding the particulars of claim, do I need to send that with the letter of claim or should I send that at a later date ? Hermes Parcelnet Limited_Letter of Claim.pdf
  3. I have done some reading within the forum and have a further understanding and have written a letter of complaint. I have attached it below. Thanks again for the help Formal Complaint Evri.pdf
  4. When you say make a claim is that just letting them know that if there is no outcome in 10 days I will send a letter of claim?
  5. I have not sent a letter of complaint as I didnt see the point as its gonna get ignored anyway. I have been in communication with Packlink rather than Evri directly as I was told to contact Packlink. They sent me an email explaining the £25 compensation after I said that I wanted to be compensated in full, thats the only pretext so far. No I did not take out insurance.
  6. Hi all, first time user of consumer action group. I would like to contact small claims court regarding getting full compensation. I have been reading other cases and have written a letter of claims to send via post to Evri (attached below). background to the case can be found in the letter. Does anyone know an email that I can contact? Any pointers on the letter of claims would be much appreciated. Hermes Parcelnet Limited_Letter of Claim.pdf
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