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Everything posted by CardSrong212

  1. Went to the branch today. They told me they had to send an email to a team with a reference to see if I’m eligible for the funds. Feel like I’m being messed around. Having to wait and go back another day as they said it takes 24 hours...
  2. That’s correct. I will update if i actually get the money back from the branch
  3. Got a letter dated from 2 days ago. The money was returned but the account is closed. I’m having to go to the branch to get the funds
  4. That’s the time frame the person on the phone said it normally takes
  5. Coming up to the 14th day (10th working day). Was told around 10 working days so let’s see what happens
  6. Hoping i get the funds back, really dont care about the account - they can close it all they want.
  7. Someone contacted me after my letter. They said it usually takes 10 working days and its likely i get the funds back but not 100%. He said its part of the legal regs
  8. Did they put your accounts to -500,000? So you got your money back within a week of sending the letter? I can’t find a Leicester Barclays address. Did you just put this on the front of the postage label? Barclays Bank Free post Barclays Customer Relations
  9. Thanks for this. Did you have to pay to post it? From the date (28th feb) what date did you get the money back? Did you get any phone call or email stating your account was unlocked or did you just attempt to log on one day?
  10. What sort of thing did you put on your letter? I know you briefly mentioned earlier. Did you send the letter to here? E14 5HP
  11. I’ve raised a complaint on the phone. Do you think I should send a letter?
  12. how long did it take to get the money back? did they give it to you in cash?
  13. They are all genuine transactions I’ve made myself
  14. So the system is automated and I just need to wait for someone to review the account? Should I definitely get my money back? What are the chances I don’t get it back
  15. Yeah the transaction says to reconcile as a debit transaction. It shouldn’t raise much suspicion as the same amount of money gets sent back so there is not much different in the in/out. On those other threads they didn’t ask. The only other issue could be that my friend sells things on eBay for me as I don’t have an eBay account and then transfers me the money - the same payee that I’ve had for 5 years so shouldn’t be a shock This happened on Thursday
  16. It was a debit account. They did -8000 to reconcile. Which would take the balance to 0. They then just defaulted the accounts to -500,000 both the current and savings. I was transferring a few thousand probably around 20-30 times At the time I had the money that they deducted. I’m not sure why they also did -500,000
  17. Is it possible they don’t give my money back? Is what they’re doing a standard procedure and they just give the money back after a few weeks every time?
  18. The one from March 1st didn’t update - they could still not have the money. im hoping I actually get the money back at the end of this. Is it possible that they don’t give it back?
  19. I understand it does probably look a bit weird to Barclays transferring this amount back and forth. Barclays have said it can take up to 40 days for the investigation. I’m hoping I don’t have to wait this long due the the vast majority of my funds being in my Barclays account. After this investigation I am moving away from Barclays. Do we know if the one from March 2022 got their money back?
  20. Ive been transferring around 3k ish to my account and to a payees account thats been a payee for 5 years+. The exact same amount of money gets sent back. All inside the UK. Will i get the money back? is it just a waiting game?
  21. Barclays have frozen all of my funds and put my accounts to negative 500,000. The funds I did have were sent ‘to reconcile’ with the description as rtb cust rel adv. Anyone had anything happen to them or any idea? I have made a complaint which they suggested but they've told me to wait. How long will it take to get my funds back?
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