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alf_child

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About alf_child

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  1. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  4. I wrote my letter to TSB. I actually got a nice letter saying thankyou and we would look into the problem (which I never got from Abbey) so least I knew they'd got the letter. I received a reply on saturday saying they were prepared to refund the charge (£35.00) as they understand it was an oversight on my part - WHERE. They never answered my question why they take direct debits early. I've got the refund but I would really like to know why they do this so going to write back I think and just say thankyou for the refund but you never answered my question.
  5. Hi do not give in to Abbey. They did similar to me last year, took 2 months to get restiction lifted and able me to get money. I'm now with ombudsman as abbey didn't give me a reason or notice they were going to do the restriction. Go through the complaints process then to the Omb as abbey don't seem to give a toss. What happened to me is on one of the other subjects. DON'T GIVE IN!!!!
  6. I'm not sure about them been given the numbers. They really didn't want to know tbh. I've written to them again 2x in one day lol saying that there is no way I'm acepting charges and they can get the idiot who advised me they'd sort it out when I rang back the day after to pay them. I put again about indemnity claim for consequential losses dunno if this applies to this sit though but no harm in trying. I told the 3 rd woman spoke to I was claiming this and she gave me the bull about you can only claim if monies been taken by mistake I told her that was total rubbish and I'd spoken to bacs and
  7. Actually got the company involved to email back appologising and refunding the money. Phoned the bank to let them know this and ask what they were going to do about the charges and get told the usual oh the companies responsible. Abit hard to get someone in the blumming USA to cough up isn't it. So its yet another letter to them stating what I was told from Apex and BAcs they must think I've nothing blumming better to do.
  8. Sounds like what they did with me, but did they give you any notice that your account was been restricted? they didn't with me, I went 2 months without been able to take money out.
  9. I noticed last night that some money (£69.95) had been frozen on my account. I rang Abbey and said that this was wrong as I hadn't used my card and was told to ring back in the morning. I have now found out my card has been used to subscribe to something online called ansestry.com??????? I rang Abbey and was told there was nothing they could do and to report it to the police. Whats more I've now today had 3 direct debits bounce (total to Abbey £105.00) and someone outthere is still using my card. They didn't even offer to stop my card so it couldn't be used again. The internet thing has'nt g
  10. Thanks alot for the advise. Getting blumming sick of them tbh
  11. Sorry yes it is abbey I'm talking about. I talk in riddles sometimes. Going in tomorrow to tell them what I've been told. Do you think I'll have any chance about the charges from last year? The ones from them are in a complaint for the ombudsman I've also let them know in writting my findings, should I leave that to them?
  12. Last year I had problems with a certain internet company setting up direct debits or not stating dates and amounts of debits. ie I was charged. I'd phone up explain and get nowhere and the company refused totally to pay. so who footed the bill, little old me. This is currently part of a complaint to the ombudsman. Yesturday I look at my statement and guess what a company had taken money using a direct debit that was set up on friday as there were insufficient funds it was returned and ie charges. They never told me date or amount or anything. I emailed the company and told them that since
  13. I'm glad to see others (well you know what I mean by glad) have had the same problems. Got really fed up with problems with my other bank so was tbh just going to leave it (how daft am I) but not now.
  14. I dont know if anyone else has had this problem. I started to notice that the bank would apply for direct debits early. E.G. 7th of every month I have insurance due. I had an account with another company and it would go 7th and this is the date applied for by the insurance company. On the 6th January Lloyds applied for the money. I went into the bank and asked about it and was told it would have been either a weekend or bank holiday (so applied for late) I tried to tell them no it had been taken early but got nowhere. I had the same problem on the 9th February for my sky subscription. it
  15. Last September I was having great difficulties with Abbey. They'd allowed a certain internet company to take money out of my account and also bounced standing orders when was told don't get charged for them and was charged a total of £196. I have over £250 per week going into the account and as I was at the end of my teather trying to sort all this out. just let them take the money (even though couldn't afford it). I was overdrawn for 1 day before my wage went in. after that I started to receive letters stating things hadn't been paid that would usually go out of the bank. I couldn't take mo
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