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orangeflower

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Everything posted by orangeflower

  1. Hi, I believe, everything what can support your explanation in better way is useful. DX and Honeybee can advise best as I asked for their advice...
  2. Hi, No news yet, I am afraid. It is more than 2 months now.. I am not sure what to do..I contacted them twice already.. Please advise. Thank you.
  3. Hi DX, No, still waiting for their reply. They confirmed once that they received my email though but that was a month ago.. Really worried now..
  4. Thank you. Then to make it more obvious I will need to provide them with the symptoms, which I am not sure they would be happy to read about...
  5. Thank you, HB The illness is quite serious and I am not comfortable to go into details...Let's put it in that way - left eye with double vision and it is not about the glasses to wear..it is about nerve system disruption Do you agree I should mention that 600GBP amount or I shall remove it? I put it there only because TFL mentioned something about the funds.. Thank you.
  6. Sure, please see what I received from them first: Thank you for responding to our enquiry letter. Your comments will be taken into consideration when reviewing this case and we will contact you as soon as we have reached a decision. Fare evasion is a serious problem on the TfL network and is taken very seriously. The misuse of another persons high value pass is one of the most common types of fare evasion and contributes to an estimated loss in revenue of around £100million every year. When travelling on our network it is the passenger's responsibility to ensure thay are using the correct ticket at all times. Having looked at the journey history of the pass in question, there seems to be other journeys made where this pass has been used and the fares have been avoided. These other journneys may also be taken into consideration. TfL believes that fair warning is given to all passengers regarding the possibility of a prosecution if they fail to show upon demand a valid ticket for their entire journey. Please do not hesitate to contact me if I can assist you further.
  7. Hi I did not put it in that context. I carefully wrote it. Also, if you will see their reply and then I will send you mine it can be more clear what I was trying to say. Can I post it here and you will read? Thank you
  8. Hi team, I received a reply from TFL today saying that they are still investigating and provide me with the answer soon. However I would like to send them additional information, which may help to resolve my case. This is about my recently gained chronical disease. Also, about the amount of £600 I did not claim back from my annual travel pass during the lockdown in March, April and May 2020. Do you think it may help? Thank you.
  9. Thank you. I will send them email as well butshall I just ask them if they received my letter? Do not really know what else to write them, any suggestions please?
  10. Hi It says either or Now I am thinking shall I get in touch with them again and ask if they received my letter? Or it's better to leave it for now?
  11. Hi team, Further to previous correspondence I sent a letter 3 weeks ago to TFL by post with my explanation but still have not heard from them. Really worried. What if they did not receive it? Should I resend the same to them but via email? How long normally it takes to get a response from them? Thank you.
  12. Thank you very much, both. Really appreciate your help. I will keep you posted. Fingers crossed. Kind regards
  13. I can extract that info from my CC statement and show them I was using the card when I was working a few days in the office or going somewhere else. Please see what I have amended below and advise. Thank you. Dear Sir or Madam I am writing to you regarding the letter received from Transport for London, dated the 27th of January 2022. Firstly, I would like to apologise unreservedly for my actions, with reference to the use of my father’s Freedom pass. As mentioned to the TFL officer on the particular day, I assumed naively that there would not be any issue with me using the pass as i am of the same family as my father. Regretfully, I did not consult the TFL policy to confirm this was the case. Also, I believe, a lack of our knowledge on how to use the Freedom pass use because we do not originate from this country led to this terrible confusion. I am using my contactless credit card for travel and before Covid situation appeared I was using annual travel card, which was purchased from TFL with a company’s loan. I would sincerely appreciate it if TFL would take this matter no further and agree to an out of court settlement. A criminal prosecution and resultant Criminal record Anything more would have grave (<<spelling) consequences regarding my employment and life in UK, and would greatly impact my ability to provide for my 15-year-old daughter and the parents with whom I live, as I am the sole provider. Please allow me to make immediate payment of the unpaid fare and any incurred costs that my actions have caused. If I can ask your department to show leniency as I am a law-abiding citizen and of good character. I am very sorry for what has happened, and I sincerely promise will never ever do it again. Once again, please accept my sincerest apologies. In future, I will endeavour (<<Spelling) to seek advice from TFL, in similar matters, and promise never to commit an offence such as this again. Thank you for time and patience.
  14. Thank you, HB, I am waiting for a reply from DX as well. As that happened just this Wednesday I can show them the charges for my trip home after work and make the screenshots that I was paying for London transport by my card?
  15. Thank you, all. Honeybee, I mean shall I make some print outs or screenshot that I was using my contactless credit card when travelling? DX I can drop penalty/fee but what to write instead please? Could you help? I wasn't born in England but live here for quite some time.
  16. Thank you, honeybee, noted. I will change it 'please allow me'.. Also, I did not have a chance to buy any tickets yet, only on Wednesday upon my return home. They caught me on that Wednesday in the morning. I can make a screen short for them of my season ticket in 2020 plus some evidence from contactless card that I was paying from my card for the transport. I was not using it quite often though as mostly was working recently from home.. Please advise re card's charges for TFL..
  17. Hi all, The letter is written. Please see what I said in it and give an advice: I am writing to you regarding the letter received from Transport for London, dated the 27th January 2022. Firstly, I would like to apologise unreservedly for my actions, with reference to the use of my Father’s Freedom pass. As mentioned to the TFL officer on the particular day, I assumed naively that it would be okay to use the pass as it belonged to my father. Regretfully, I did not consult the TFL policy to confirm this was the case. I will accept a penalty fee that TFL deems appropriate. If I can ask your department to show leniency as I am a law-abiding citizen and of good character. I would sincerely appreciate it if TFL would take this matter no further than a penalty or fine. Anything more would have grieve consequences, regarding my work, and would greatly impact my ability to provide for my 15-year-old daughter and the parents with whom I live, as I am the sole provider. Once again, please accept my sincerest apologies. In future, I will endeavor to seek advice from TFL, in similar matters, and promise never to commit an offence such as this again. Thank you for time and patience.
  18. Oh no, I won't. As I am new here, so was checking how it works with the samples etc. Your advice is much appreciated. Just do not want someone will copy and paste being a copycat
  19. Thank you DX. I will start to write the letter which I will send via email to them.. If I attach my PDF here for you to look through can I later detach it? Thanks
  20. Ok, I am not going to use it but in the end of the day they did not return that amount to me thinking that they were taken from my account for nothing...And I did not use the travel card - that is true. We all were seating at home on those days. Would you know about the max fine please?
  21. Hi all, I received the letter today. Quite quick if to think that it happened on Wednesday.. It says that I have 10 days to reply if I 'accept' committing an offence. I wanted to ask, if you know, what is maximum fine, which could be please? Also, in 2020 during the lockdown and working from home I did not use my annual travel card for three months and I did not claim these money back from TFL. The amount was around 700 GBP. TFL got these money for its budget without me using their services. I know it is not a great defence of my actions however do you think I can mention that in my explanation and apologetic email? I can prove my annual travel card's purchase by credit card's statement. Thank you.
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