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Eagle15

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  1. Hi all - thanks for your help previously. I’ve today received a Notice of Debt recovery regarding this parking charge, from Direct Collection Bailiffs Ltd. As you all advised before, I still don’t need to do anything until if/when I receive a letter of claim, is that correct? thank you
  2. Hey @FTMDavethank you. Unfortunately I don't have evidence of the machines being out of use. From the replies above, it sounds like I can sit tight and do nothing until I receive a 'Letter to Claim'? Is that right?
  3. @dx100uksorry for my ignorance (I'm new to all this as you can tell!) - how can you tell they are operator pictures? They look to me like stills from CCTV (as they both have time stamps on - (probably not that clear due to the quality of the scan of my letter sorry), at the entry and exit to the car park. Thanks for your help
  4. Thank you @lookinforinfo and @Homer67 More detail and PDF attached. Thanks in advance for your advice on next steps. 1 Date of the infringement 12/12/2021 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 04/01/2022 3 Date received 11/01/2021 (due to delays in post!) 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] N (I don't think) 5 Is there any photographic evidence of the event? Yes - CCTV/ANPR 6 Have you appealed? [Y/N?] post up your appeal] No - only action so far was to complain to Morrisons (whose store I was attending, they came back and said as it was private car park they can't do anything). No further action taken yet. Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? Civil Enforcement 8. Where exactly [carpark name and town] Butterfly Walk Car Park, Denmark Hill, London, SE5 8RW For either option, does it say which appeals body they operate under. POPLA It's also worth noting that I did actually pay for the parking, however just after the '10minute window' - the machines in the car park were out of use, so I tried to pay on the app whilst in store however it kept failing - but I do eventually have a receipt from 1.44pm for a full hours parking (but admittedly this is outside of the 10min window I am meant to pay in) - I have a photo of one of the signs from the car park as I took it before I went in in order to pay via the app whilst in store. Thank you. CEL PCN 040122.pdf
  5. Hi there, I’ve received a Parking Charge Notice through the post from Civil Enforcement. having read the pinned post details below, it states PCNs received through the post must be received within 14 days of the incident. the ‘issue date’ on my PCN is 04/01/2022, and date of incident is 12/12/2021. please can someone explain the ‘must be received within 14 days’ logic to me, and advise on whether I can ignore this based on that? thanks in advance For PCN's received through the post [ANPR camera capture] (must be received within 14 days from the Incident) Please answer the following questions. 1 Date of the infringement Give answer here 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] Give answer here [scan up BOTH SIDES as ONE PDF- follow the upload guide] please do not put JPG Picture files into your post 3 Date received Give answer here 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Give answer here 5 Is there any photographic evidence of the event? Give answer here 6 Have you appealed? [Y/N?] post up your appeal] Give answer here Have you had a response? [Y/N?] post it up Give answer here 7 Who is the parking company? Give answer here 8. Where exactly [carpark name and town] Give answer here
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