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Hael

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  1. I see, thank you very much for your reply, so what is the next step for me now? What should I be doing?
  2. Hi, after reading your comments, I adjusted the letter. I shortened it, removed some details of the issues, added the date that we communicated and the last time we communicated, added the total cost, removed the line about me requesting any documents, removed the line about any documents being attached since they will not be, adjusting it from 28 days to 14 days. Would you kindly read it for me again? If there is anything that you think I should adjust/I am missing, please kindly let me know, thank you very much for your help. Letter of claim draft 2.1.docx
  3. I included all those details in the letter of claim because, some of the issues were found later by the other traders who came to access the work, also discovered by myself (as some issues are really hidden). And I didn't fully list them out in the complaint letter I sent him before. However, I can surely try and cut down the length of the letter. Do I get to list all those issues later? I'll edit the letter later and re-post it here again. Thank you.
  4. Thank you very much for the answers. On the other hand, what do you think about the questions that I had?
  5. Also, there is a bad news, Im not sure if this would affect it in anyways. The conservatory ceiling is found to be leaking today. (It was fixed last year, months before Decor development came to refit the ceiling.) I really need to have it fixed ASAP. Do you think this would affect the case in anyways?
  6. Hi Andy, I have finally done the first draft of the letter of claim, would you mind having a look at it for me? Please kindly let me know if I am missing anything or doing something wrong (in which I am quite sure that I probably would be). Also, there are things I am not very sure about, I hope you don't mind answering me some questions? 1) Which address should I use for decor development? Should I use Ricky Burn's home address? Would that alert him that I know that it is his own property? 2) A big part of the letter of claim contains information I had in the first complaint letter I sent them, is it ok? 3) Is it ok if some contents in the letter of claim are not 100% matching with the first complaint letter? 4) Is it ok for me to have included so many details in the letter of claim? (I tried my best to include as many details as I could but I am afraid there could still be things missing.) 5) Do I just print off the quotes, reports, etc. together with the letter of claim? 6) Do I also print out some photos as evidence and attach them in the letter of claim? 7) What kind of documents shall I request them to give me? Apart from a letter of acknowledgment? In order to fix part of the issues (I know I shouldnt have done that, I am really sorry about this, but I am living in the house now and I really needed at least my bedrooms and my bathroom walls and ceilings to be fixed so that I can live there), I already paid a painter to fix some of the walls and ceilings, shall I include the costs I already paid, in the letter of claim as well? 9) Shall I let them know that I already fixed some of the issues? Again, thank you very very much for your help. Letter of claim.docx
  7. OK, Ill try to finish it before the end of this week. Thank you very much for your reply.
  8. Thank you very much for the reply. FYI, I am not able to send private messages to you, hence why I was asking for help here. I apologise if it is considered rude/inappropriate. Regarding which stage I am in... to be very honest to you, I am not too sure. I think so? I am just not 100% sure if Im doing things correctly. How do you define if the figures are "correct"? BankFodder told me to overestimate it but I am not sure how to justify myself in the court if the cost is higher that the average numbers of the quotes. The only thing I can say is that, I have tried my best to get at least 2 quotes for all the issues in the house, and the estimation is based on the average costs of the quotes that I got from the other traders. (and to be fair, they dont seem to be very consistent somehow. It seems like people all have different thoughts in mind as in how to fix things and at what extent would they like to fix it, not to mention that some people quotes a lot higher than the others.) plus some of the costs that I already paid, and I would be paying (court fee). As some of the traders only provided the quotes through text messages, I have saved pdf files of some websites regarding to those traders who provided the quotes to me. The pdf files can show that their contact number matches the number in my mobile phone text messages screenshots and proves that those quotes were indeed from those traders. I am very sorry for the delay during December as I was very stressed with many things and like I said, I had despite with another painter, and that needs to be sort out as well. And a lot of other things happened, including the boiler has broken down during winter... and I have a full-time job. Plus, not an excuse though, I was waiting for BankFodder's reply in order to make sure that I am doing everything correctly. If you can let me know what to do next, and what my next steps would be, it would be really appreciated, thank you very very much for your help. It is really appreciated. I am quite scared and stressed by the whole thing.
  9. Hi, I would really appreciate some replies here. It has gone quiet for a while now and I dont really dare to do anything regarding the case and I stopped following the advices provided by other websites & CitizenAdvice in order to stick to here. I dont seem to be able to message any site members either. Please help here.
  10. Hi BankFodder? You mind giving me some replies here? It would really be appreciated. Did I do something wrong?
  11. Hi, I am very sorry for the delay, a lot of things have happened and it took me some time to handle all these things. I did some calculations and used the average amount of the quotes I have to justify myself. For repainting of walls+ceilings. Cost would be approximately 4911.51 For repainting of the woodwork. Cost would be approximately 1170 For the fixing of the plasterboard at the conservatory/extension ceiling (a complete fix, not partial fix). Cost would be approximately 757.5 For the cost to hire T&D to come and assess the work+provide the report. The cost was 463.08. For the Small claim court fee of £5,000.01 to £10,000. The cost would be £455. Therefore, the cost would be: 4911.51+1170+757.5+463.08+455=£7757.09 I have paid Decor Development £4650 for the work. Then I paid INOL 2700 for painting the walls and ceilings of all upstairs area+the hall stairs and landing, the paint used was 328.02, with a few cans of paint left. I also paid T&D to come and assess the work. It was 463.08. Before I hired Decor Development, I already quoted a cleaning company to clean the house after all the work was done, before the carpets were installed, and I paid £350 to the cleaning company. Ill probably have to do it again. Do you think I can include this as well? Is there any more information do we need here for now? What should the next step be?
  12. Do I need to show all the calculations/estimations here? Together the reasons to justify myself?
  13. I see, I'll try to do that. Also, I almost forgot about the cost for T&D to come and assess the work. It was 463.08.
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