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  1. thanks dx and all, also meant to say that I had gone through Citizens Advice who recommended Resolver which went straight to Popla again so didn't actually help at all..
  2. 1 Date of the infringement 03 June 2021 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 7/06/21 [scan up BOTH SIDES as ONE PDF- follow the upload guide] please do not put JPG Picture files into your post 3 Date received 11/06/21 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Yes 5 Is there any photographic evidence of the event? Yes they sent many images showing my car and reg number. 6 Have you appealed? [Y/N?] post up your appeal] Yes, I initially appealed to Parkingeye sending them a scan of my ticket. They didn't accept the appeal and sent a massive file of information, and then I appealed through Popla who agreed with ParkingEye. The issue is that someone had been at the machine immediately before me and moved away as they were part of a family group who were also using the machine beside me. I thought nothing of this and put my reg in and paid for parking. It wasn't until the second appeal that I actually realised what the problem was and felt that ParkingEye didn't point this out clearly at all so I had based my appeal on the grounds that I paid the correct money, stayed under the time allocated and was in a parking bay, I really didn't know what the issue was, so Popla then threw it out as I didn't really know what I was appealing against. If they used their video to show who was at the machine it would show someone had input some digits immediately before me which I was unaware of and then I input my correct reg but the other digits hadn't cleared before I did so. So the parking ticket shows a partial reg proceeded by digits input by someone else. However it is clear to see it is my reg. Have you had a response? [Y/N?] post it up Yes, I have a lot of documentation from them.. 7 Who is the parking company? ParkingEye 8. Where exactly [carpark name and town] St Marks, Wrexham For either option, does it say which appeals body they operate under. Popla There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE If you have received any other correspondence, please mention it here Parking charge files final.pdf
  3. Thanks guys, sorry about the files have checked more thoroughly so hopefully in order and legible. I see from replies that I now need to wait to get a 'letter before claim' and then reply using the example as a basis. It is shameful that their appeals process gets you deeper in the mire... so just wait to be hassled and then write?
  4. Will do but not at home to scan the original letter and upload it, will do very soon.
  5. Thanks for the replies, starting to feel reassured, stressful experience!
  6. Hi thanks for reply, can I just check do you mean for me to start a new topic as a post and copy the headings in with my info? sorry just not clear where to post that. also is it useful to have all correspondence from the parking company as they had some massive file they submitted to Popla? thanks Lynne
  7. Anyone use [email protected] in Wrexham, I received a fine which transpires to be because someone messed with the digits immediately before I input my reg, my full reg didn‘t fully show but enough to see its my car. Now facing £100 charge for something I paid for! I entered my details in good faith and paid for parking, returning early. I’ve appealed through Popla who uphold Parking Eyes charge, just cannot understand how they have the right to charge me when I paid, they can identify my car, and if they checked their own video would be able to see people at the machine immediately before me. How can they get away with this? I don’t seem to be able to appeal to anyone with common sense.
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