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Nikku

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  1. Purchased TP Link Deco M4 online for store collection. Got a message that my item will be delivered on 2nd Sept 21. Didn't get any notification till 2nd and I called their CS, they said you will receive in couple of days. No notification again. Tweeted them and one CS staff responded. They told me item is directly coming from manufacturer and no ETA. I need them badly, tried to sort out if they can provide a date. Finally they couldn't and asked me to get refund. I agreed. Then they said it will take 10 working days to get refund as they paid my £89 to manufacturer and Currys has no money to refund unless manufacturer cancel order and refund £89. Rubbish customer care. No CS email and only one CS contact number where you have to wait for 15 minutes minimum. Better go to Amazon or Argos. Will never buy any goods from Currys and tell my friends not to buy

    pcworld purchase.pdf

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