If any of u can get to Harare the Christmas Party is on me

I have just had a response: "Thank you for your email to the Heathrow drop off complaints department. On this occasion we have cancelled the Parking Charge Notice and settled it and instructed Debt Recovery Plus to cease pursuit of the charge. No further action is required from yourself regarding this notice. Yours sincerely Brandon Dobson" ** I would just like to thank you all for your input and let you know you were all successful with your advice. I didn't even need to post the new letter from Zimbabwe, the email worked!! However, to be fair, they probably had already received my initial one which I posted from Zimbabwe.

I sent the email off to [email protected] and got a reference no. as a return email. I sent it from a .zw email address. I will send the letter off in time when I can find someone to fly back to Zimbabwe and will post it - just as a double up. I have two addresses for Apcoa: think I will send the original to one and a copy to the other. UK Customer Complaints Team POBox 1010 Middlesex UB8 9NT and the one I put on my letter: APCOA Parking Wellington House 4-10 Cowley Road Uxbridge, Middlesex UB8 2XW Lets see what happens - I imagine they will email me - fingers crossed. Keep you posted.

Thank you, I will get on this straight away. I have also spoken to my tenant and she assures me she will be on the look out for any correspondence and forward it immediately. So glad I double checked with you all. Grateful - will keep you posted. ZB

APCOA and then Debt Recovery Plus and now Terminal Notice Pre-Legal Action Here is the Pre-Legal Action Letter attached. Thank you for your assistance. Have missed you all!!! Pre-Legal Notice 8.2.23.pdf

APCOA and then Debt Recovery Plus and now Terminal Notice Pre-Legal Action Many thanks

Thanks FTMDave - I can't go through that again. How close do you think I am to that when I received a Pre-Legal warning - I would prefer to pay than to go through that stress. Should I send a letter from Zimbabwe as well as email them a copy of the letter? Any points I should include? Will do so tomorrow. Thank you for getting back to me.

If you have received a parking ticket or a letter concerning a parking ticket: Firstly, please check whether this is a PENALTY charge Notice or a PARKING charge. It is a Parking Charge Notice For PCN's received through the post [ANPR camera capture] (must be received within 14 days from the Incident) Please answer the following questions. 1 Date of the infringement 20th September 2022 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 29 September 2022 [scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s 3 Date received ? ? October 2022 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] N 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] Not appealed just informed Have you had a response? [Y/N?] post it up No just continued notices 7 Who is the parking company? APCOA 8. Where exactly [carpark name and town] Did not park - drove through - Terminal 2 Heathrow Airport For either option, does it say which appeals body they operate under. BPA There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE If you have received any other correspondence, please mention it here. Parking Charge Nocice Reminder Letter Debt Recover Plus x 2 Terminal Notice Pre-Legal Action Copy the windscreen or ANPR section to your thread and answer the questions... …….... In either case scan up bothsides of any letters/tickets in or appeals made out to ONE MULTIPAGE PDF ONLY 2022-09-29 Apcoa pcn 20-9-22 heathrow drop off.pdf

Days after they put a new system up at Heathrow Airport Drop Off, I drove and dropped off my son. I did notice a sign but there was no where to pay and no barriers, so it was easy to forget. I literally stopped for 2 minutes before driving off. I then received a charge letter, which I responded to with the letter attached. However having returned to England last week, I have now received a Pre-Legal Action letter dated 8.2.2023 and a Debt Recovery Plus Letter. Maybe other letters have gone to my Bristol address and I have not received them yet. Please advise as they have ignored this letter that was posted from Zimbabwe. xxxxxxxx Road Hxxxxx Harare Zimbabwe Tel + xxxxxxxx APCOA Parking Wellington House 4-10 Cowley Road Uxbridge Middlesex UB8 2XW TO WHOM IT MAY CONCERN Charge Notice No ……………… Date: 18 Nov 2022 Heathrow Terminal Drop Off T2 (20 September 2022) TO WHOM IT MAY CONCERN Your signage was not at all apparent and there was no barrier collecting money – therefore it was not at all obvious that you need to pay at Heathrow T2 for a drop off. It is in fact most confusing. I would suggest you put barriers so drivers are forced to pay. This is what drivers expect to be in place, and you will find these barriers in every other airport where they charge for dropping passengers. Both owners and drivers of the vehicle ………. do not reside at: ………. House, Clifton, Bristol B…... In fact this address has been tenanted. It has taken two months for me to receive correspondence from you as the new occupant forwarded your correspondence to a family member, but they have now left for Australia. The owners of ……… reside in Zimbabwe. No…….., H……s, Harare, Zimbabwe and can be reached at this address. We have no intention of returning to England in the foreseeable future and the car is off the road. Please note that any letters addressed to Bristol will no doubt be binned. If you want to continue to pursue this case, then you will have to contact me at my address in Zimbabwe, but I warn you letters do take a rather lengthy time on occasion. I do not intend to pay your charge. I suggest you drop this unnecessary case. Yours sincerely

I think 3 or 4 and one still to go!!! Hopefully we will be celebrating 5 out of 5 soon!!!

We have just received a letter from Smart Parking: “Dear Mr ……” Thank you for your recent communication received. We have noted the points and would like to confirm that we are cancelling the Parking Charge Notice. If we can be of any further assistance please do not hesitate to contact us. Yours sincerely Smart Parking Limited Thank you team for another successful result and good advice given. I am very grateful.

Letters sent and will do emails once I have worked out an electronic signature!

Lookinforinfo do u think my letter is good to go with the changes suggested by FTMDave or is there anything u think i should add? Will get sent tomorrow - thanks for analysing the pcn - very interesting - i do not know how u got all that info - a true expert! We are grateful for your help.

Please let me know if you think my letter is good to go as my husband leaves Zim on 17th June. thanks

pcn PCN .pdf

Agreed let’s try this! He has been there in Zimbabwe for the last 8 months and is renting his house and travelling - so it is worth a letter to both Smart parking and CST Law (see below) Smart Parking Ltd Unit 43 Elmdon Trading Estate Bickenhill Lane Marston Green Birmingham B37 7HE 13th June 2022 TO WHOM IT MAY CONCERN RE: xxxxxxxxcc Saunton Sands Hotel, Braunton Vehicle Registration xxxxxcc Incident Date: 3/7/21 Please note the car with Registration xxxxxx is no longer in my possession. I handed it back in November 2021 when I left the country. I no longer live at, xxxxxxxx. In November 2021 I moved back to Zimbabwe and am now living at: xxxxxxxx, Harare, Zimbabwe. Please only contact me at my Zimbabwe address, where I have been living for the last 8 months. It has taken months for me to receive correspondence from you as a tenant forwarded your correspondence but that tenant is no longer living there. I do not intend to pay your charge as you are already charging over the new code of practice issued by parliament, which states you can charge £100 only otherwise any amount over that is considered a “rip off”. You are supposed to observe the law according to your agreement with BPA, furthermore it is likely you have not applied for planning permission which is also defined in the new CoP. I suggest you drop this unnecessary case. Please note that any letters addressed to xxxxxxxx will no doubt be binned. If you want to continue to pursue this case, then you will have to contact me at my address in Zimbabwe, but I warn you letters do take a rather lengthy time on occasion. I look forward to hearing eventually. Yours sincerely xxxxx Cc CST Law

Thank u so much dx100uk for that - v. kind! What do u suggest we do? Looks like it is not going to go away. I do not know what he said in his first appeal re. being the driver - it was on line and he couldn’t find a copy. The car is no longer his - he only had it for a couple of years. Never bought it. He has been out in Zimbabwe from mid November 2021 to Feb 2022 and then came back March 2022 to mid May - which is why it has progressed this far. His passport will prove that. Hope this helps?

Sadly i am not staying with my son anymore and i left the email he sent behind by mistake - i am on the road now. But i can try and upload the letter of claim and the parking charge notice later when i arrive in Wales. I can black out the bar codes but i can’t see any other personal details visible - or should i black out the details again - can u see through the marker pen?

Dear All Here is the original parking charge notice, Letter Before Claim and correspondence from Smart Parking after the initial appeal, which we cannot find. My son has been in Zimbabwe since November last year, only arrived back here in May 2022. Do u think we write to Smart Parking and CST Law and just say he is no longer living in UK and has rented out his house and is in the process of relocating to Zimbabwe. We could get it posted from Zimbabwe again! PCN+APPEAL+PAPLOC.pdf

Will do as soon as i can - on it but just not near the paper work and forgot to copy it - monday earliest

Hi All Sadly I don't feel like an expert yet, but I should be!!! I will certainly post everything - original Parking Charge letter etc and answer as many questions as we can, when my son gets back from the weekend. In the meantime I will upload the Debt Recovery Plus Letter - we have received a couple of these. DR+ letter.pdf

Yes and thank you for your advice!

An update: Letter dated 17th May 2022 Reference: Parking Charge Notice - xxxx Dear Sir/Madam We are writing in relation to the Parking Charge incurred on 4 August 2020 at 15.08 at Asda Clapham car park. We would like to confirm that this charge has now been cancelled and there is no outstanding payment due. Yours faithfully Parkingeye Team So it worked your letter from Zimbabwe - see below: TO WHOM IT MAY CONCERN DCBL REFERENCE NO. INCIDENT DATE: 4th August 2020 PARKING CHARGE NOTICE NO: VEHICLE REGISTRATION xxxxxxxx Please note the car with Registration xxxxxxx was scrapped and taken off the road in August 2020 when I left the country. My brother rented the flat: xxxxx, Battersea, London xxxxx for 2020 but has since moved to a new address. The address you have used in Battersea, is not my address and no family member lives at that address. It has been tenanted to someone I do not know. Please only contact me at my Zimbabwe address, where I have been living for the last two years. It has taken 3 months for me to receive a Final Reminder from DCLB due to the fact they sent the Final Reminder to the wrong address. I have written to the CEO of ASDA explaining that I forgot to collect my free parking ticket whilst shopping at ASDA and that I am a loyal customer. I do not intend to pay your charge as you are already charging over the new code of practice issued by parliament, which states you can charge £100 only otherwise any amount over that is considered a “rip off”. You are supposed to observe the law according to your agreement with BPA, furthermore it is likely you have not applied for planning permission with is also defined in the new CoP. I suggest you drop this unnecessary case. Please note that I live in Zimbabwe and any letters addressed to Battersea will no doubt be binned. If you want to continue to pursue this case, then you will have to contact me at my address in Zimbabwe, but I warn you letters do take a rather lengthy time on occasion. I look forward to hearing from you regarding the above appeal. Yours sincerely

My second son (not the 3rd one we have helped in the past!) was having a stag do and parked at the Saunton Sands hotel for roughly 2 hours to get to the beach. They went through the hotel but have no proof of any purchase, even though they argued this in their appeal. The appeal was rejected and then he went to Zimbabwe for a period of time as he has been suffering from severe anxiety. He needed to come home and be treated. He arrived back in the UK 10 days ago and received a "Letter Before Claim" from CST Law on 11th May 2022. The total outstanding is £170. Can you make any recommendations? Smart Parking Charge Notice was dated 3 July 2021 Location: Saunton Sands Hotel, Braunton The Parking Charge Notice: "Smart Parking Ltd have the right to seek payment of the parking charge for unauthorised parking of the vehicle on the land on the relevant date as owner of the land, on the basis of a contractual right to occupy or to have possession of the land, or acting as agent of the landowner. A Parking Charge Notice (PCN) is payable with respect to the vehicle registration mark ...... for the alleged breach of advertised terms and conditions within Saunton Sands Hotel, Braunton on 3/7/21. The signage, which is clearly displayed at he entrance to and throughout the car park, states that this is private land and the car park is managed by Smart Parking Ltd. A Parking charge Notice of £100 is now due for payment and must b e paid before the end of the 28 days from with the date of the notice. If the parking charge notice is paid before 28 Jul 2021the amount of the parking charge notice will be reduced to £60. If you were not the driver of the vehicle and you wish to provide the driver details, lodge a dispute appeal or query this must be made on line or in writing. Please follow the instructions overleaf. Following the landmark Supreme Court ruling of Parking Eye v Beavis, it has now been established that a Parking Charge Notice issued on Private Land is enforceable. The Court rejected claims that such charges are extravagant, exorbitant or unconscionable and advised that such charges Acta necessary deterrent of breach of contract. A full copy of the Supreme Court Judgement can be found on line at https://wwwlsupremecourt.uk/cases/docs/uksc-2013-0280-judgement.pdf. If you feel you have sufficient grounds to appeal this notice you will find full details of the appeals process overleaf. If you pay the PCN you are therefore accepting full liability for the charge, and are no longer eligible to appeal this notice. Yours Smart Parking Limited

It’s been a long journey - i am sure it has been a worth while experience trying to defend myself - sadly i think i was a bit of an amateur and possibly did not know my pointers well enough to be that convincing in my arguments - i wasn’t totally aware i would have to present my arguments i think to be honest i was a little under prepared. However if there is a next time I will be that much more experienced and know what is expected of me. I have given a donation - would have been more if i had won, but i feel comfortable with the donation i have left. Once again many thanks. BTW i think another son has a bit of an issue so might get some advice from u all once he has filled me in. This is not the naughty youngest but the second son. So i will be back!