Unfortunately you can see your full purchase history and every purchase of a short ticket made on it. So I can’t really deny it, I was thinking I just wouldn’t reference more than the one incident as they’ve used the singular. Also the only opportunity I’m going to get to post it, is to send it tomorrow as I don’t work near to a post office. I really do appreciate all of your help.

Yes - I get paid on the the lash working day of the month

Great thanks! I have refined it - ‘Dear Prosecutions Manager, I would first of all like to start my response by saying how deeply sorry I am. I realise my actions were wrong and it is in no way representative of how much respect I have for Southeastern and their staff. I am remorseful about the poor decision I have made. I’d like to try and explain my circumstances at the time I evaded my fare. I have recently returned to work but I have been on reduced pay for a while due to COVID-19 which led to me committing the incident mentioned. Additionally, I have been under stress as both my parents have been diagnosed with long term illnesses during the pandemic and I have been concerned about travelling and exposing them to COVID-19. Although I don’t live with them, they have been reliant on me during the pandemic to collect shopping, medication and support them throughout hospital and doctor’s appointments. The extra pressure has taken a toll on my mental health and I have consequently made a careless choice. I was so ashamed of myself when I was stopped by the Revenue Protection Officer and since then, I have ensured I have paid full fare for every journey I have made. The consequences of my actions have weighed heavily on my mind since. I am concerned that a possible prosecution would ruin any future employment opportunities and I would really like to settle this out of court with a contribution towards the administration costs as compensation for my actions. I am regretful of the extra pressure and inconvenience caused to all involved and would like to make amends. I’d like to end this letter by saying that I understand the gravity of my actions and will never travel without a valid ticket in future. I thank you for taking the time to read my response and I appreciate any leniency you can show in this matter.’

I’ve tweaked it but I think the first paragraph might be too grovelly: ’ Dear Prosecutions Manager, I would first of all like to start my response by saying how deeply sorry I am. I realise my actions were wrong and it is in no way representative of how much respect I have for Southeastern and their staff. They have been really professional throughout the whole pandemic and have always treated passenger safety of the utmost importance. I am ashamed of the poor decision I have made. I’d like to try and explain my circumstances at the time I evaded my fare but I understand that I am not alone in my situation and it doesn’t change the fact that I have been wrong in the choice I have made. I have recently returned to work but I have been on reduced pay for a while which led to me committing the incident mentioned. I was so ashamed of myself when I was stopped by the Railway Enforcement Officer and since then, I have ensured I have paid full fare for every journey I have made. In regards to a possible prosecution, due to a stressful situation at home regarding my parents health, I would really like to settle this out of court if possible with a contribution towards the administration costs as well. I’d like to end this letter by saying that that I understand the gravity of my actions and will never travel without a valid ticket in future. I thank you for taking the time to read my response.’

Thanks for the feedback dx100uk! Are there any paragraphs I should keep? I have rewritten the furlough part.

Thanks honeybee13! This is my first draft, I think it definitely needs work: ‘Dear Prosecutions Manager, I would first of all like to start my response by saying how deeply sorry I am. I realise my actions were wrong and it is in no way representative of how much respect I have for Southeastern and their staff. They have been really profession throughout the whole pandemic and have always treated passenger safety as of the utmost importance. I am ashamed of the poor decisions I have made. I’d like to try and explain my circumstances at the time I first evaded my fare but I understand that I am not alone in my situation and it doesn’t change the fact that I have been wrong in the choices I made. I was placed on furlough and have been on furlough since April 2020. I have only been taken off furlough by my employer in the last month. I was recalled into work at the end of May 2020 and I struggled to pay the full train fare due to my reduced wages and as a result made a great error in judgement and started part paying my fares after being back at work for a little while. I was so ashamed of myself when I was stopped by the Railway Enforcement Officer and since then, I have ensured I have paid full fare for every journey I have made. Although my financial situation has recently improved, both my parents have had worsening health in the last month or so and due to this stressful situation, I would really like to settle this out of court if possible with a contribution towards the administration costs as well. I’d like to end this letter by saying that that I understand the gravity of my actions and will never travel without a valid ticket in future. I thank you for taking the time to read my response.’

I have received my letter, I haven’t yet written a response. I’m going to draft it tonight. Any advice is greatly appreciated thank you. photo.pdf

I know I was in the wrong - I’m not denying that nor would I not apologise for it. It just made a lot of sense. I am more than painfully aware that I am in the wrong and it has been a stressful day worrying about it. it is most definitely not something I’d do again, please don’t think that that is the attitude I currently take or will take when replying to the letter. I was just acknowledging that I can see how my situation happens. I never excused it. And I also understand that they have to recoup lost fares.

That makes a lot of sense, the barriers were up more often than not. Looks a bit like they’ve deliberately led people into the same kind of situation as I’m in.

I think I might have dodged it a bit - ‘she said have you been doing it since July and I answered with ‘I can’t remember, I think since last year.’ Tried to keep that answer relatively vague.

Sorry, I meant that she seemed to knew exactly where I had got on and how long I had been doing it for - I wasn’t even sure myself when I had started not paying full fares!

Thanks for the reply - we shall wait and see! It’s all logged on a Southeastern Key Card - do you think that makes a difference?

Great thanks! I have literally paid full fare from tonight onwards - put the fear of god in me walking back into the station! I kept looking over my shoulder expecting the BTP to jump out at me! I know what I’ll be seeing in my nightmares tonight...

Thanks for your reply. I have to jump on two different trains and only bought tickets for the second leg. Whoever it was who pulled me aside said that I’m a ‘small fish’ compared to other people they catch but it still didn’t fill me with the greatest confidence!

I’ve been a bit stupid - same as most people, my wages have been cut and I have only been part paying my fare since July 2020. Today, I get pulled over by BTP (I think, they had a shiny badge at least’, asked where I got on, I lied, got asked again and was then honest from then on. I was left with a ‘caution’ and was told that she was referring the case to Southeastern and to await to hear from them. First of all, I’d like to do everything in my power to settle out of court for obvious reasons. Tips on wording my letter of response would be great. Also, does anyone know if they do payment plans? I have 0 savings so won’t be able to pay a large amount as a one off payment. Secondly, out of curiosity, how do they know how to target? She virtually knew everything about me before I answered questions! (Yes yes I know, it was stupid behaviour!)