am1779
Registered UsersChange your profile picture
-
Posts
7 -
Joined
-
Last visited
Content Type
Profiles
Forums
Post article
CAGMag
Blogs
Keywords
Everything posted by am1779
-
Hermes damaged my parcel and disposed of it
am1779 replied to am1779's topic in Postal and Delivery Services
Thank you. Is the address for service just my address? I have no solicitors/lawyers representing me -
Hermes damaged my parcel and disposed of it
am1779 replied to am1779's topic in Postal and Delivery Services
Hi, This is what I received through the post. I got a notification saying that Hermes filed for a DQ on the 14/6. Does this mean I can no longer apply for mediation? I had to self-isolate for a few days so haven't sent the form out yet. Do i fill out the small claims track form or just the mediation one? Not entirely sure what address for service means. Thanks in advance jpg2pdf-min (1).pdf Screenshot 2021-06-15 at 06.05.11.pdf -
Hermes damaged my parcel and disposed of it
am1779 replied to am1779's topic in Postal and Delivery Services
It was directly through Hermes. -
Hermes damaged my parcel and disposed of it
am1779 replied to am1779's topic in Postal and Delivery Services
Hi, I really do regret not coming here earlier as you made some fantastic points. With regards to the first point I did email them asking for photographic evidence and this was their response: - Secondly- I'm 99% sure I declared the value of the item as £700 as when I was submitting the claim form I attached evidence of my Ebay listing where the sold value was £700. Unfortunately there is no way to access submitted claim forms therefore I am not able to double check. -During my particulars of claim I did state that the parcel was disposed of without my consent but I'm guessing this doesn't have the same power as Tort of conversion. - I will keep you updated with the mediation. P.S I couldn't find a PDF version of the particulars of claim but I will try and upload future documents in PDF. Thank you. -
Hermes damaged my parcel and disposed of it
am1779 replied to am1779's topic in Postal and Delivery Services
Hi, Attached is the PDF document. By claim form do you mean particulars of claim? This is what I submitted: Thank you! Doc_20210601_194543.pdf -
-Sold graphics card on Ebay (£700) using Hermes tracked, no insurance on 31/12/20. -Jan 4th 2021- Invoice from Hermes stating that I underestimated parcel weight and need to pay £6.66 - Parcel arrived at Birmingham depot however later updated to "damaged beyond repair" and was disposed of due to Health and safety reasons. Parcel was well-packaged and I have photographic evidence of this. Hermes couldn't provide me with any photographic evidence of it being disposed. - Despite submitting lost/damaged claim- received £22.32 compensation 17/02/21. I later sent an email saying I reject said refund. - Applied online via small claims court- Hermes did not respond within 28 days so I filed for automatic judgement - Hermes later defended the case and disputed the claim amount on the same day after I filed for judgement My question is, since I filed for automatic judgement before Hermes submitted their defence - Does the judgement not automatically rule in my favour? Is there any chance I can win this case against Hermes. I apologise if this is such a lengthy post its my first time here and I would really appreciate any advice anyone has! Thank you.
Latest
Our Picks
Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
×
- Create New...
IPS spam blocked by CleanTalk.