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Mango212

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Everything posted by Mango212

  1. Yes their behaviour has been appalling. Although I won and was awarded damages (told judgment in hearing still awaiting written judgment) I still want to take this further if possible. I fought them without any legal help but now need technical legal advice on issues raised at the hearing. Due to the fact that I may appeal further I am not able to discuss these matters on a public forum. But I will request anyone with a leather peeling issue to argue that it is a manufacturing fault and leather that starts peeling even two years after bought is not fit for purpose.
  2. Hi just to update you. I took DFS to court on this issue the judge found that the sofas were unfit for purpose and that every day creams and oils could not have caused this type of damage.
  3. I have no intention of providing them any comfort trust me. As you have helped alot of people in respect to DFS may I assume that some of that is in relation to this 'peeling of leather' issue. If so do you think that they are aware it is a manufacturing fault but 'wing it' so to speak for as long as possible?
  4. I would like your help but I dont feel comfortable disclosing everything on here as it will be in the public domain. Is there any way I can discuss my matter privately? Thanks
  5. I have got an independent expert report which clearly states it is a manufacturing fault, which DFS have been made aware of. My point is that as a huge retailer of leather sofas with leather peeling being a common complaint to me it seems evident they are aware it is a manufacturing fault on their side. Yet they play games with customers and worse of all try their level best to get the customer to believe that it is their fault due to oils or creams they are using. Even if one is to believe that every day creams etc can cause this damage then in any event the sofas ar
  6. Hi unclebulgaria 67 I was wondering whether I could contact you about DFS and their peeling sofas?

     

    1. unclebulgaria67

      unclebulgaria67

      Separate thread has been added with a reply

  7. I have a similar issue with a DFS sofa they are saying the leather is peeling due to my use of oils etc. I believe this is a common problem and DFS are aware of it ...so then why do they drag it out and try to blame the consumer for it? Surely something should be done about this
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