well I was a idiot and got a log book loan from car cash point.... if only I knew how underhand and disgusting this company was I would never have done it. They haven’t been very flexible considering it’s been a global pandemic and I’m a hairdresser so have been off 9 month more or less. So many things they have done must be illegal.
They made a arrangement with me on the 20th December 2020 if I paid 300 and then my monthly 110 it would stop repossession, which I did, I had correspondence with them on the 11th say my full balance due on the 18th Feb was £1875.29 even though in earlier correspondence we had changed payment dates to 28th as that’s when I get paid .
In the email on the 11th nothing is mentioned about a 3rd party or repossession.
On 23rd Feb 2021 I get an alert through my insurance my car is moving, I’m in the house , nobody knocked nothing they took my car with all my possessions without the keys and didn’t let me know, if they had I would of been able to try get the funds.
2-3 days I have been arguing with them and the repossession company.
They took my car over 40 mins away with my bankcard, shop keys everything in.
I managed to borrow the 2000 pound as it had shot up to 2274.29 within days.
I went to collect my vehicle yesterday which was another nightmare trying to tell me to wait another 24 hours which I wasn’t they had the money I wanted my car.
On getting my vehicle on inspection they have damaged my car, it had a knock above the wheel arch I have proof of it before as I done it getting into work but they have took my paint work down to the metal. you can see it’s where they must of tied it to tow truck.
I’m not letting this lie Everything they do is so corrupt me and my solicitor friend are going through everything with a fine tooth comb I’m going to ombudsman and I’ve also wrote to watchdog.
feel very strongly as this company are nothing but criminals through legal loopholes.
Has anyone had any similar experiences with this company and had damage to their vehicle?
I think if enough people complain they will get investigated.
I feel it was bully boy tactics as I said I would be able to pay hence the arrangement they made with me.