Hi thanks so much for the update and all the information. I will get my reading glasses on and look at the claim info and court info. I agree let’s proceed issuing a letter straight away. I am happy to stump the fees for court and am confident we will win. The police officer I have dealt with has secured further CCTV evidence which I will ask a solicitor friend to get hold of from the Hermes parcel shop should we need any further evidence the parcel was dropped and collected. Once I have read all the pages on here I will start putting the letter together and post on here for further advi

Hi Everyone, I am the seller in this case and want to thank the buyer for their support. The bike was delivered to the local Hermes Parcel Shop really well packaged and sealed on the 3rd Feb with a receipt obtained. Sadly the parcel was emptied on route to the buyer. I had listed the bike for collection only however the buyer messaged and asked if we could arrange a courier to which I agreed and they organised that. When the bike went missing I contacted the local police as the Hermes parcel shop said they would not release CCTV to me. We got all this from the Police.