Ok so even though they know it’s him (he was seen in CCTV) we should ignore? Sorry my partner is having kittens about this

I think he did say that he always stopped there so assume he has identified himself? Does that mean he better pay?

Hi My partner got a threatening letter from these solicitors. He is a Glasgow taxi driver and picked up people in a drop off only area at edinburgh airport (they have always done this) He wrote to the company saying this but they said he has to pay so ignored the letter and now we’ve got this letter. What do you suggest he does? thanks in advance S Scannable Document on 16 Feb 2021 at 17_36_53 (1).pdf