Ive just joined, hopefu;;y i can. get some guidance in this matter, as, i've never done this before.
Brief history - I used Parcel2go to collect an item, paid the relevant insurance, sender placed the labels on correctly. and packaged very well, above the required level.
My parcel arrived as if it had been kicked around a football field, it contained car headlights, not glass, but acrylic lenses, which won't shatter, or crack in transit, i checked the prohibited items list, and, as headlights were not listed, i continued with the purchase.