Hello! I hope this is alright, it's my first time posting in here but I am hoping to seek some advice.
I have the iPhone XS Max and I am on a 3 year contract with O2. I have had the phone since the 9th September 2019
on September 14th 2020 just over a year old I started to experience a common technical fault with the phone known as 'ghost touch' where the interface acts as if someone is using the phone without touching it, Apple are aware of the issue and were offering free repairs but for the XR only not the XS.
They refused to fix it for free as the phone