It was my mistake however genuine mistake they can’t see it like that, but Christ it makes you feel dog awful! I paid and the manager said “it’s sorted you paid for the goods but I have to issue a ban” x thanks I will ignore the letter no matter how intimidating they make me feel!

Thankyou. It’s flared my anxiety up to the max over a genuine error. I’m really bothered that if they share info or other people could check my photo they have on store it would give them details and what I done. Do they just store your photo or is just if you face flags up they see it? sorry never ever been in this position before.... Why do they send out letters if 1) paid for the good in question and 2) if people don’t pay? thanks

. Today I was stopped for not paying for 2 sets of batteries, I had a shopping trolley of paid £112 food. They slipped under my bag and didn’t see them! I left the store and the beeper went off. The following occurred - I got a ban, they took my details I paid for 2 batteries and left. Apart from ban from the stored what other repercussions? Do they hold on file what you “didn’t pay for” or just do they hold a file that you are banned? Don’t want to be know as a serious shoplifter as I know people in the store! I heard about compensation letters being sent out. The manager said “you paid so that’s it” - made me feel really awful and horrible tummy but it was my fault and I totally understand.

Can anyone help, don’t know how to post a topic of my own . Today I was stopped for not paying for 2 sets of batteries, I had a shopping trolley of paid £112 food. They slipped under my bag and didn’t see them! I left the store and the beeper went off. The following occurred - I got a ban, they took my details I paid for 2 batteries and left. Apart from ban from the stored what other repercussions? Do they hold on file what you “didn’t pay for” or just do they hold a file that you are banned? Don’t want to be know as a serious shoplifter as I know people in the store! I heard about compensation letters being sent out. The manager said “you paid so that’s it” - made me feel really awful and horrible tummy but it was my fault and I totally understand.