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thebeehive

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  1. Thanks for your feedback. I haven't copied and pasted and will read through it again tomorrow before I send it.
  2. I have not heard a response from Emble Farm to my last email stating that my only recourse is a Small claim and I doubt that they will. I want to be ready for Tuesday morning when it will have been a week since I sent that email. In the Small claims pre-action protocol it describes the first step as issuing a letter of claim. Do I still need to do this as all of the necessary information was detailed in previous emails and demonstrates a willingness to resolve this issue independently of the County court? Or can I go straight to MoneyClaim and start a claim on Tuesday morning?
  3. They have replied and said to refer to their previous email which said that they would not be issuing a refund. So it is now step two. Perhaps I could respond with some like the following: Dear Emble Farm I would urge you to reconsider your stance as your text message, that I have kept a record of, made clear that you promised a refund before leaving the premises. If you are unwilling to follow through on your promise then our only source of recourse is a Small Claim through the County courts. Please reconsider your position. Regards
  4. Ok, I have sent an email incorporating your proposed less confrontational changes. I suspect that they simply won't respond. If that is the case then perhaps I should send a more strident letter indicating that I am willing to submit a small claim as suggested previously. And if that doesn't produce any response after a week then I will submit a small claim. Thanks for your opinion.
  5. I have pointed out that they made the promise to refund and he dismissed that as being a gesture of good will.
  6. That sea is in the distance over a mile away as the crow flies, with fields and multiple roads in between.
  7. The marketing states that the cabins overlook the sea and are over a mile away as the crow flies.
  8. Ok, are there any template letters that I could look at? Does it make any difference in regards to the Civil procedure rules if I am in Scotland and the owners (and the property) are in England?
  9. In the sense that the owner has already called up and shouted down the phone at me that he will never give a refund under any circumstances.
  10. Really? That would be amazing. The issue has already been escalated. What would be the contents of a letter with less conflict? My first instinct is to go straight for the letter of claim given the personalities of the owners of the property.
  11. Hi, I am aware that they have canvas sides, this was supposed to be a glamping experience. I would say that they are about 0-15 metres apart. Here are some photos that I took. I can't find them on TripAdvisor either. It looks like the cabins were available at the beginning of 2019. The owner said that they had 200-300 people stay there over the years but may have been exaggerating. I think this is the way to go having given it some thought. It seems the most sensible place to start rather than the more c
  12. This is their website: https://emble.org Here is the google reference map with measurement: https://www.google.co.uk/maps/place/Southfield+Farm+Cottage,+Seahouses+NE68+7UY/@55.5827743,-1.6614231,13.98z/data=!4m13!1m7!3m6!1s0x4880ac07e0c88005:0x1c0a131c893ce243!2sSouthfield+Farm+Cottage,+Seahouses+NE68+7UY!3b1!8m2!3d55.5701102!4d-1.6702874!3m4!1s0x4880ac07e0c88005:0x1c0a131c893ce243!8m2!3d55.5701102!4d-1.6702874 The four days were Monday - Thursday. Your opinion is appreciated.
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