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About Cotton123

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  1. Will try to keep it brief. Received personalised email from David Lloyd saying we could freeze our membership for free for as long as we wish on 18 March and to email club to action. Immediately replied to freeze until further notice. 2 days later DL closed. DL sent generic email on 22 March saying memberships frozen until clubs reopen. DL then sent email in July saying clubs opening and direct debits would restart from opening date. We contacted Trading Standards re the 18 March email and we were told that the email formed part of our contract with DL as they made an offer and we
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