
Eyeroll
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Court Claim Against Hermes raised - damaged goods
Eyeroll replied to Eyeroll's topic in Postal and Delivery Services
Ok. Thank you -
Court Claim Against Hermes raised - damaged goods
Eyeroll replied to Eyeroll's topic in Postal and Delivery Services
I have already filled in the questionnaire and asked for it to be in a court near me. Sent it off a week or so ago. The questionnaire they have filled in and sent today - this is where I have seen they have agreed to mediation and requested the hearing to be near them. There was no mention of gagging? I assume from your above post this post I just need to read about mediation... -
Court Claim Against Hermes raised - damaged goods
Eyeroll replied to Eyeroll's topic in Postal and Delivery Services
Hi, I've just received the defendants questionnaire. They have agreed to mediation and asked that the hearing is held in a court near them. What are my next steps? -
Court Claim Against Hermes raised - damaged goods
Eyeroll replied to Eyeroll's topic in Postal and Delivery Services
The man from Hermes legal dept? -
Court Claim Against Hermes raised - damaged goods
Eyeroll replied to Eyeroll's topic in Postal and Delivery Services
Hi, quick question. the notice of proposed allocation to the small claims track, says that I need to serve copies to other parties? Does that mean I need to take copies and send to Hermes? -
Court Claim Against Hermes raised - damaged goods
Eyeroll replied to Eyeroll's topic in Postal and Delivery Services
Ok thanks -
Court Claim Against Hermes raised - damaged goods
Eyeroll replied to Eyeroll's topic in Postal and Delivery Services
Hi, I've received the small claims track notice and questionnaire. They haven't offered mediation, looks like I have to ask for it by agreeing in the questionnaire? Should I just agree? -
Court Claim Against Hermes raised - damaged goods
Eyeroll replied to Eyeroll's topic in Postal and Delivery Services
Thank you. I'll get in touch as soon as I get the questionaire. Happy new year! -
Court Claim Against Hermes raised - damaged goods
Eyeroll replied to Eyeroll's topic in Postal and Delivery Services
Ok, here's the PDF Hermes defence.pdf -
Court Claim Against Hermes raised - damaged goods
Eyeroll replied to Eyeroll's topic in Postal and Delivery Services
Hello! I hope you had a good Christmas. Please can you help me? Hermes are disputing the full amount, are defending the claim and have filed a defence. I don't understand what they have written so could do with some help understanding, and what the next steps are. As mentioned above, I did take out full cover i.e the £20. They have the proof of the cost of the items. One tap was undamaged so I am only claiming for the two items that are damaged (thought this was clear in my letter of claim?) - £284.42. -
Court Claim Against Hermes raised - damaged goods
Eyeroll replied to Eyeroll's topic in Postal and Delivery Services
Ok thanks. Guess we'll see what happens! -
Court Claim Against Hermes raised - damaged goods
Eyeroll replied to Eyeroll's topic in Postal and Delivery Services
Hi, Here's my particulars of claim. Pls let me know what you think. Reference: XXX Parcel ID: XXX Defendant courier company undertook to deliver the claimant’s taps and fixings to the value of £284.42 to an address in the UK. Defendants damaged the parcel contents through their negligent handling. The claimant seeks compensation for the defendant’s negligence: £284.42, plus interest pursuant to section 69, County Courts Act 1984 -
Court Claim Against Hermes raised - damaged goods
Eyeroll replied to Eyeroll's topic in Postal and Delivery Services
Thanks! -
Court Claim Against Hermes raised - damaged goods
Eyeroll replied to Eyeroll's topic in Postal and Delivery Services
Hi, I've just drafted a letter of claim. Please can you let me know what you think. Should I add money for my time that they have wasted (which is a lot!)? Also, is it worth mentioning the films of Hermes staff throwing parcels around? The most recent one has appeared in the papers yesterday, or would that not be relevant to my claim as I can't prove that any of the parcels they have been caught throwing belong to me? Martijn De Lange Hermes Capitol House 1 Capital Close Morley Leeds West Yorkshire LS27 0WH Dear Ma -
Court Claim Against Hermes raised - damaged goods
Eyeroll replied to Eyeroll's topic in Postal and Delivery Services
Ok thanks. I'll post the letter here in the next day or so.