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TheTemple007

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About TheTemple007

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  1. It must have been the request for a SAR that changed their mind, before that they were adamant of not refunding me, nothing else has changed. Quite frankly I'm not sure how they thought they could get away with not refunding me. The whole thing is bizarre.
  2. Great news, just checked my emails and received the below. Not sure if requesting a 'SAR' did the trick or not, but they have done a complete 360, result. Dear ******, Thank you for your emails. We have decided to issue a refund for your order #****. I've requested a refund of £1204.48. Once your refund has been completed by us, please allow your bank between 5 to 7 business days to process it. You can access a lot of your data instantly online through your Amazon a
  3. I am going to follow through, just slightly nervous as I have never done anything like this before. No way am I letting them shaft me out of £1200+ of my hard earned money.
  4. That link you supplied states chargebacks are only relevant to items of upto £100. Probably not possible in my case, no? The item cost around £1200
  5. Direct to Amazon, it was a product sold and despatched by Amazon.
  6. I paid via Visa Debit card. What will i have to do get a chargeback....
  7. Hi, I am looking for advice on where to turn next, as I have been trying for a few weeks to get a refund from Amazon, who are not actioning my request. I purchased an ASUS ROG Strix GeForce RTX 2080 Ti OC Edition graphics card on the 2nd October. When opened, the item looked used, I decided to test it, it also did not work, it powered on, but there was no display image. The GPU was tested on multiple machines, with different cables. So, I boxed the card back up, stated the reason for return as, faulty - does not display image/looks like I have received a used unit, ma
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