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About Sifer

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  1. Apologies I don't understand which part within the Rights of Third Parties Act gives me the right to sue Hermes, I also tried to research locus standi and am unsure I understand the concept. From what I read locus standi is whether I have sufficient standing to be heard in court. Do I have no relationship with Hermes because I used Parcels2go as the retailer, which is allowing me to sue Hermes according to Rights of Third Parties Act (unsure which part). Also once I am read to proceed, how do I go about progressing to mediation? all I can see on the money clai
  2. Hermes filed a defence yesterday after I requested judgement. Any insight into this would be great thanks. HermesDefence.pdf
  3. I was able to request judgement this morning. Will update when I hear something back. Thanks.
  4. Hi, I've had no further response from Hermes and believe the 28day period they had is over by the end of today, would I request judgement on the money claim website tomorrow? Claim History You submitted a claim on 17/03/2021 at 18:08:53 Your claim was issued on 18/03/2021 Hermes UK filed an acknowledgment of service on 19/03/2021 at 16:05:08 I received a letter saying my claim would be deemed to be served on the 23rd of March 2021, if they file a "acknowledgment of service", they are given a further 28 days from the date of service of my parti
  5. ah yes sorry, so 28 days from the 23rd, great thanks for clarifying.
  6. Hi just an update. I filed the claim on the 17th March 2021 I received a letter saying claim issued on the 18th March 2021 They filed an acknowledgement of service on the 19th March 2021 So the letter says they have 28 days from the date of service of my particulars of claim to file a defence or contest the court's jurisdiction. I am guessing this is 28 days from the issue date of 18th March. Thanks
  7. Hi, I think I may have made a mistake. When I made the claim should I have also requested judgement straight away since I sent the letter of claim and they didn't respond? or do I also need to wait another 14 days after submitting it online via the money claim website.
  8. Alright great thanks. I have submitted the claim. I will read the sub forums to make sure I am ready for the mediation/hearing. Did my previous post sound like I am on the right track regarding the issues I have raised with Hermes? Tort of Conversion: I have been reading about tort of conversion and it seems to be basically when someone takes ownership of an item intentionally when it is owned by someone else which causes them distress as they can no longer use their item. So in order for them to destroy my item without my permission they took ownership first and now I don't have it.
  9. Yes, of course, I sent the letter of claim 18 days ago now, the day of deadline (13/03/2021) I asked a question and you said it might be better to hold off as there's other cases just like mine. I believe one was the gucci bag and one being the diamond ring.
  10. Yes, when I initially contacted Parcels2go they said it had been damaged beyond repair via live chat (I didn't record the conversation), then after their investigations with Hermes just said, you didnt have the protection so we could not approve your claim, parcels rarely go missing implying it had been lost. Screen shots attached if you wanted to see. parcel2gopdf (2).pdf
  11. Yes, that is how I know the chair was destroyed. They had simply said the chair was lost, however the SAR contained specifics of the delivery, which said the chair was delivered to the depot near the delivery address damaged and then destroyed an hour later.
  12. That looks great, I have read the other posts however, due to me already sending the letter of claim, how long is it viable for me to wait past the deadline I gave Hermes before going ahead on the money claim website as there's been no update to the ring thread for a week and I am now 4 days past the deadline I gave them. I am in no rush however I noticed in another thread it can ruin my credibility the longer its left. The amount in the letter of claim is a little different compared to the particulars of claim, is that okay? Also in regards to the interest, it say
  13. Hi, Is this okay for the PoC and also I said the chair was worth £50 on the Parcels2go website, so would I use that amount when saying the chair is valued at XX or the actual amount it is valued at and would I be seeking interest? Many Thanks.
  14. Hi, I just had a quick question, I sent the letter on the 27th so the 14 days are up on the 13th. Is that when I would start the small claims proceedings? Am I right in thinking I make a claim via moneyclaims.service.gov.uk and would I need to start that now? Thanks
  15. Not that I can see, it just says the email was a Support Incident Update and to get back in touch visit their contact page and click the get in touch button. The sender of the email was Hermes Customer Service Team <[email protected]>
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