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  1. HI FTMDave, no it was hired at the local branch. Thanks for the tips on how to handle the rental company folks much appreciated. Apart from not appealing does anyone have any suggestions on what steps I should be taking with regards to the Euro Car Parks PCN? Just my 21 days to pay or appeal is up on the 31st October. Thanks in advance!
  2. Hi folks, I've spoken to customer service at Enterprise and was referred back to the traffic violations team who sent the original email refusing to refund the the charge. She gave me a phone number to call but is currently down because of covid so I'm not currently able to talk to anyone on the phone about this. I checked out the Ts&Cs in the contract and found that it does in fact cover parking "fees" and "charges" so not sure what grounds to challenge this on, given I cannot actually speak to anyone. TRAFFIC VIOLATIONS, PARKING AND TOLLS: I acknowledge that for the period of the rental I am liable for all traffic violations; parking fees, fines or penalties; and charges and penalty tolls. Owner will charge you an amount of up to £35 for administrative costs. Look forward and to hearing from you about this and how best to deal with Euro Car Parks. Thanks in advance
  3. That is a good point DX100 I shall have give them a call and see what I can sort out. Hopefully my PCN and questionairre is viewable now, please let me know if you need any more info. Thanks
  4. 1 Date of the infringement 16/09/2020 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 10/10/2020 [scan up BOTHSIDES as ONE PDF- follow the upload guide] 3 Date received Not sure of date 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] N 5 Is there any photographic evidence of the event? Y 6 Have you appealed? [Y/N?] post up your appeal] N Have you had a response? [Y/N?] post it uNA NA 7 Who is the parking compaEuro Euro Car Parks 8. Where exactly [carpark name and Island Island Green Wrexham For either option, does it say which appeals body they operate under. BPA Euro Car Park PCN.pdf In answer to DX100, yes the rental company automatically charged my card. I went into the branch and asked if this could be refunded and the directed me to their head office who I emailed and was advised it would be refunded upon evidence that the ticket had been cancelled. Thanks for all the responses so far, it is reassuring!
  5. Hi folks, I was driving a rental car and accidentally typed in the reg of my own vehicle. I have had a "notice to hirer" sent via the rental company (charging me £35 for the privilege) informing me of a £90 parking fine, reduced to £50 if paid by the 24th October (today). I still have the "refund voucher" that I received with the incorrect vehicle reg that shows what I had paid and at what time. I had assumed that appealing would be my next step but I saw someone else mention on a post here that it was better to seek advice before doing so. So just wondering if anyone could advise on what to do next? Thank you in advance!
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