Jump to content


Registered Users

Change your profile picture
  • Content Count

  • Joined

  • Last visited

Community Reputation

1 Neutral

About owlet

  • Rank
    Basic Account Holder
  1. Took your advice and contacted bank, who actioned a refund. Nothing heard from Hermes. Thanks for the help
  2. I Ordered collection of a Dimplex heater for return to Amazon on October 2nd for October 3rd collection. Now October 22nd and still waiting. Despite emails to Hermes through 'Holly', when I received a one reply stating that the complaint was being investigated, two weeks ago, nothing has occurred. I telephoned three times, only to be told that the parcel was going to be collected later that day. I have paid for this collection and had to arrange with Parcel Force to collect, resulting in further postage cost. Hermes invoice attached.
  • Create New...