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owlet

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About owlet

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  1. Took your advice and contacted bank, who actioned a refund. Nothing heard from Hermes. Thanks for the help
  2. I Ordered collection of a Dimplex heater for return to Amazon on October 2nd for October 3rd collection. Now October 22nd and still waiting. Despite emails to Hermes through 'Holly', when I received a one reply stating that the complaint was being investigated, two weeks ago, nothing has occurred. I telephoned three times, only to be told that the parcel was going to be collected later that day. I have paid for this collection and had to arrange with Parcel Force to collect, resulting in further postage cost. Hermes invoice attached.
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