After sending a claim for unfair charges to swift we were informed that if over 6 years old then you can not reclaim any money back. what more can we do, they have told us to go to the Financial Ombudsman so they must think they have done everything right?

After sending a claim for unfair charges to swift we were informed that if over 6 years old then you can not reclaim any money back.

So after requesting a new SAR this is what we received. Can anyone shed some light on what I could do with these figures? https://drive.google.com/file/d/1PLDAGPrHWMrmqhiu6CDA3Vxg1w8NYQqI/view?usp=sharing (There is no sensitive info on this link) Can anyone Help?

https://drive.google.com/file/d/1WrcF2oEOydGXCZYwhZcYB7QmnP_9jNaQ/view?usp=sharing I think I have figured it out. Sorry

https://drive.google.com/file/d/1WrcF2oEOydGXCZYwhZcYB7QmnP_9jNaQ/view?usp=drivesdk hope this one works better?

Hi, I have gone through and re done the marker on it. hope this is better https://drive.google.com/file/d/1WrcF2oEOydGXCZYwhZcYB7QmnP_9jNaQ/view?usp=drivesdk

Oh no. Which details? I thought I blacked out all the personal stuff?

Yeah I'm not sure about what happened to that sheet. My mum has no idea what that is all about, they have never sought legal action at all. I have managed to get all the stuff on to a PDF however it is over 4.88mb so wont let me upload it.

Yes she is the sole owner of the house. swift are horrific, they are so horrid and I am desperate to help her in any way! I will get these forms completed and I am prepared to battle and fight if needed. thanks so much talk soon.

Can I ask, once I have done these forms what am I looking for? Have there been successful claims against Swift Advances Ltd for unfair charges? Every topic on the forums stops at this points. Once I have done these forms whats the process?? She is still paying over £600 a month and I am desperate to give her some light at the end of the tunnel?

Thanks so much I will have a go. Really appreciate that.

So when taken out the interest rate was 1.02% monthly which is the same as 13.01% annually. It has risen to 14.04% a year now.

I will defo scan them in and send it over to you. what’s “int rate PA”? sorry I’m new to looking at all this stuff?

Okay that’s great. Which spreadsheet are you talking about? where would I find that? on the paper work under arrears column these a figure and some times the figure is in brackets. Do you know what the difference is between a arrears figure with and without brackets?

Hello, My mother took an unregulated secured loan in 2001 for a total amount of £31,075 including PPI which we have tried claiming back but was sold through broker who now don’t exist. When we requested SAR in Oct 2019 having added up payments made up to that point and including all payments sent up to sept 2020 she has paid £81,895.40 and still owes approx £40,000 (not an updated settlement figure) unfortunately she did default a few times in the first 3 years of the loan agreement however has not defaulted since November 2004. We frankly can not

Hello! I am desperately looking for some support. Hello, My mother took an unregulated secured loan in 2001 for a total amount of £31,075 including PPI which we have tried claiming back but was sold through broker who now don’t exist. When we requested SAR in Oct 2019 having added up payments made up to that point and including all payments sent up to sept 2020 she has paid £81,895.40 and still owes approx £40,000 (not an updated settlement figure) unfortunately she did default a few times in the first 3 years of the loan agreement howev