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  1. Thanks. That's a good point re. my current address. The Data Protection Act requires them to ensure their records are up to date and so since the claim is over a year old they should re-request the vehicle keeper info from the DVLA. Nonetheless it's better for me to be explicit.
  2. Cool thanks. The thing is it's not a slightly different reg no. The account used on the app is tied to a vehicle with a completely different reg no. Dismissing the missed payment just because another vehicle was paid for but not picked up by the ANPR system around the same time does seem like a bit of a stretch so I'm not sure I can go in too hard on that.
  3. How about this? the receipt that I would enclose will contain the registration of the other vehicle and an ID that will give them my partner's details. Re. PCN Number: XXXXXXX, Date: XXXXXXX Registration: XXXXXXXXXXX On the day in question payment was made via the RingGo app according to the enclosed receipt. A cursory cross-check of vehicle parking payments versus the ANPR records would show that Premier Park Ltd received payment for parking of a vehicle not detected by the cameras. The timestamp of this payment coincides with the time when the vehicle specified above was picked up by ANPR. No money was refunded so Premier Park Ltd have already been paid for the parking used on the day. The records should be updated accordingly. If required I would provide this evidence in court to demonstrate that Premier Park Ltd have been paid for vehicle parking on the date in question and that the claim arose only due to an administrative error. Your client have suffered no loss for which to pursue me Regards
  4. Confirmed, I have proof of payment against the other vehicle (registered to me) and a customerID (linked to my partner's name). The aforementioned app shows payment history and generates receipts via email with all the relevant details.
  5. Thanks for your replies. We logged into my partner's account end of 2019 and the payment was visible then. I will check again when my partner is home later today and report back
  6. For PCN's received through the post [ANPR camera capture] (must be received within 14 days from the Incident) please answer the following questions. 1 Date of the infringement July 2019 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] Didn't receive. Had not updated DVLA with the new address when moving house 2016 [scan up BOTHSIDES as ONE PDF- follow the upload guide] 3 Date received N/A 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Not mentioned in any letters received from DRP, Zenith collections or CST law 5 Is there any photographic evidence of the event? I don't know 6 Have you appealed? [Y/N?] post up your appeal] No, I have not replied to any correspondence Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? Premier park Ltd 8. Where exactly [carpark name and town] St Georges Shopping centre, Gravesend ANPR Bath Street For either option, does it say which appeals body they operate under. Appeals body is not mentioned in any letters from DRP or Zenith Collections or CST Law There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE If you have received any other correspondence, please mention it here 2 letters from DRP - Final chance to pay 2 from Zenith Collections (which I believe is a different trading name of DRP) - Notice of debt recovery assignment, Notice of intention to commence legal proceedings
  7. Hi, I'm new to this so I'd like some advice. I've attached a redacted letter from CST law. Key facts: Partner used a private car park (ANPR) but paid using an app for the wrong car (she borrowed my car on this occasion) Initial correspondence from Premier Park Ltd. was not received bc I had not updated the address of the registered keeper with the DVLA (since fixed) Started receiving letters to my new address from Debt Recovery Plus (DRP) late 2019. I have not replied to any. Today received this letter from CST law. I only received this letter; there was no "enclosed response pack". I've done some research but am unsure of the best way to proceed. My partner did make payment to park, but against the wrong registration no. Is this a valid reason to have the claim dropped? Elsewhere I've read that only Premier Park Ltd or a direct agent on their behalf can issue "Letter before claim". However this letter is via DRP. Maybe this information is erroneous. Help gratefully received.
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