i need some help regarding Packlink on Ebay (Damage claim - ....)
i send pics with photo what the buyer send it to me before i done refund
i didnt know i need to do pics before i send the parcel, or ask the buyer to dont open the parcel. because Packlink must opened to check if is any damage .
I have the prof whay my client ask for refund( delivery damage) on Ebay
I was ask Ebay and by policy is my responsibility to accept return because of DAMAGE DELIVERY, after i will sort out with Packlink.
mind i lost 100£ for my good +l