Jump to content


Registered Users

Change your profile picture
  • Content Count

  • Joined

  • Last visited

Community Reputation

0 Neutral

About matt4p

  • Rank
    Basic Account Holder

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Fair comment @BankFodder To be honest finally getting the refund was a huge relief and I chose just forget what had happened and move forward. I assumed this post would just disappear due to non activity. I didn't see this post as a public review of the company, I just wanted advice and i have been completely honest in the information i have provided. All that i have stated can be backed up with my phone records and text messages. Carwise offered me a full refund and then withdrew it when they saw my reviews online. I agreed to remove the review
  2. I removed my reviews as agreed. I signed your non-disclosure to receive my refund. I have not made any more reviews.
  3. Ok sorry. Got you load and clear. Yes I will get the statement in the next few days to post here. Threw me there as I didn't think it could be that useful but I will use it. I'm still concerned though as to what would happen if the car broke later down the line during the court process. Would me having paid to fix the car mean that if I win and give the car back to them, they then benefit from me paying out to fix it or could I claim the repair on top of the £8000 I paid for the car if I had no choice but to fix it?
  4. Thank You Bankfodder. What do you mean by the statement I have been offered? I really eish i could make it a clean break and return the car as I want this to end and I dont really want a car without service history but I feel I am stuck in a hard place. The MOT is due next month and the warnings on the car are becoming more frequent. Either way I'm sure i will end up having to fix it.
  5. Hi Sorry but i am still stuck on where to go next in all of this. This week the dealer contacted me at the 11th hour to talk repair of my car. He seemed only interested in the repair in speaking of just one of the problems and i was struggling to get him to commit to the other fixes required. I asked him about the service history log and the proof that he had changed the cam belt. He has told me that he will chase the service log book through his accountant. (I'm confused why through his accountant) and that his mechanic would provide the paperwork for the cambelt work
  6. Thanks Andy. I'm remaining cool and I'm relieved he has finally contacted me. That can only be a good thing but I'm very wary of his lies so far.
  7. A revelation at the 11th hour (day before my stated date of action) I have just heard back from Car Dealer. He has said he has had a family crisis that he has just gotten over. He said he will replace the compressor but when i ask for proof of the cam-belt or the service history he is avoiding those questions. He just keeps saying the compressor (basically the cheaper fix). I have responded to him based on my online research today. Firstly, i have found the Carwise facebook page which has been updated weekly with car sales. Also, someone on a car forum has reached out to me and said
  8. I'm becoming more and more put off by the situation. From my searches today online it seems the dealer has more than one surname. He's known as Raymond Walker on here - https://beta.companieshouse.gov.uk/company/11643142/filing-history My money transfer via Natwest went to Raymond Walker On the facebook Car Wise page he is known as Ray Burling https://www.facebook.com/profile.php?id=774109567
  9. I've checked online and they are registered at this address - https://beta.companieshouse.gov.uk/company/11643142 Named as Car Wise (LONDON) Limited , Director is Raymond Walker. The invoice has Carwise written at the top and i purchased it from their showroom/Unit at a different address, listed here - https://www.autotrader.co.uk/dealers/essex/epping/carwise-10018125 I transferred payment to Raymond Walker. Which address should i use?
  10. Thank you very much for the swift replies. If the car breaks down during this process, what happens if I have to fix it? The MOT is due in September and no doubt these issues will come to light then too. If i make the repairs can i claim those costs back?
  11. The dealer is called Carwise in Epping. It's not the most established of premises. When i was there i'd say there was about 10-15 cars inside and an office. I've seen these reviews of them which seem to replicate my experience. https://www.cardealerreviews.co.uk/dealership/hr-autos-epping-essex-england (note previous name). It's quite worrying.
  12. Hi All I've just a couple of questions regarding the small claims process and what you think my best way forward is. During the lockdown I purchased a used car from a dealership. I paid via a bank transfer and made some other mistakes too. During test drive there was a fault on the car, the dealership owner said this was due to low battery which he said would have depleted during lockdown and a good run-up/drive would correct it. He also told me other things that were used an excuse due to lockdown, that i would receive the service book in to post at a later date as the trader
  • Create New...