Thank you very much for your response; I'm sorry to say that I thought that would probably be the case. Unfortunately my son didn't tell me immediately that there was a problem with the car; it was only when I saw him ordering coolant in bulk that he admitted that there was an issue and by that time the month for sending it back had gone. I don't think he wanted to appear ungrateful that I had bought him a heap of junk! Caveat emptor! Stupidly I thought that the warranty would be with the garage and I could just go and take it back if I had a problem so I was too blase about the whole thing. Comes to mind the old adage "buy in haste, repent at leisure". Another deciding factor was that they were part of the Motor Ombudsman, which of course they weren't even though they were advertising it on all their documentation and paperwork. I reported them to the MO who quite frankly were worse than useless and didn't seem to care at all. I also contacted Citizens Advice and Trading Standards but they weren't much help either I'm afraid. This whole situation put me under extreme pressure before; if it is a case of perhaps winning the case but still ending up with nothing I really don't know whether it's worth the stress, even thought it goes against everything I believe in to let this pond life get away with it again. Is it worth spending money taking them to Court if we still end up with nothing at the end? It never ceases to amaze me that these people can just get away with going bankrupt, shutting down companies, hide their assets, etc, only to restart under a different name. Why is there no law against this when these people are blatantly ripping consumers off? You said to get on to Autotrader; what will they do? Thanks again for your help

Hi All I wonder if you can give me some advice; this issue has been going on for quite some time but has been on the backburner due to Covid. I bought a car for my son last July from this company. The advertisement on autotrader described it as having a two year warranty, excellent condition, full service history and the fact that the MOT also had no advisories was important as it meant that there was nothing immediate that should have to be done before the next MOT. Of note we have no proof of any of the full-service history advertised, or the AA report (the one we were given was for another vehicle entirely). This report on the car could not be further from the truth and a total misrepresentation as the car had countless issues which have had to be rectified almost immediately after purchase to be roadworthy. The first sign was car drinking coolant, rev counter stopped working and heater would not get warm. Long story short it was the worst case scenario - new head gasket for £1114.59! One of the tyres was bald and the other front had a slow puncture so 2 new tyres (no advisories on MOT). I am sure the tyre was not bald when I viewed the car. Exhaust suddenly seemed to be making a lot of noise; garage said the front end was broken and would need to be replaced (again no advisory on the MOT). Another £156.99 as this had to be done before the MOT was due in January 2020. In the meantime I was emailing the garage and did not even receive the courtesy of a reply. I also left a message on their website requesting details of complaints procedure to which I received no response. I believed that as the car had a two year warranty I would be covered if there were any problems, however the warranty appears to be not worth the paper it is written on with endless exclusions and items not covered and to cap it all the details of the vehicle on the warranty were for a completely different vehicle! I did not expect to be paying nearly £1500 to repair this vehicle within 3 months of purchasing it. I eventually got a reply on 18 February 2020 from Mikael Shamir, after sending a letter before action by recorded delivery. He offered me £400 to "bring this matter to a conclusion as soon as possible", which I obviously refused but am quite surprised that he admitted liability and that they had sold me a heap of junk! I really do not want them to get away with this and have been looking at small claims but am concerned that even if we did win our case they would still not pay the claim. Please see his reply below and his statement that there are no assets in the company even though they are advertising all these high end cars on their website! I appreciate any help or advice, thank you