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  1. I moved abroad in 2011 and haven’t had any credit in the UK since apart from a mortgage which is now completely paid off. I last made contributions to pay off my student loan in 2010. So essentially I should just contact Capquest at random to say “Hi - I used to have a student loan and here’s my new address but I don’t think you can actually claim anything because it’s now statute barred”? I have no details of my loan as I no longer have any paperwork from before 2011.
  2. That’s why I’m confused. If this email is spam am I making myself visible to the real Capquest by sending them a statutes barred letter with my real address. I mean I guess they - or another company that bought student loads - are looking for me and I think they have tried to find me in the last 10 years but to no avail.
  3. Fair enough - I will just ignore it then. Thanks for all your help. If the real Capquest send a CCJ to an old address where I no longer live and therefore I don’t know about it - what are the implications of that - even if the debt is “statute barred” now?
  4. Ok so as I’ve only received an email from “Capquest” and it could be fake - the advice is ignore it completely?
  5. Yes it looks very suspicious. So I should just ignore it then? When I’ve tried using it on the official site it makes me put in an address and date of birth and that’s when I’ve stopped. Partly because I don’t want to confirm the debt but also because I don’t want to hand over my data.
  6. I don’t know as all I have is an email from them saying this is your account number “You have a new document available on your Capquest account xxxxxxxxx. Please click the below link to login to view your document Click here If you have any questions, please contact us on 03339997228 quoting Xxxxxxxxxx. We may have already been in touch with you by phone or letter, if you are not happy being contacted through email in the future or if you are not the person quoted in this email, please let us know. Yours sincerely The Capquest Team“ Right now I don’t know what it’s for as I haven’t clicked their link or confirmed my identity to them on their site using their reference number. I presumed from reading around this was a student loan chase. Thanks
  7. Thank you. And does the letter apply if I do not actually know it’s my student loan they are after and I went to university in Scotland?
  8. Where can I find the letter? And do I quote the account number they have emailed to me? Thanks again
  9. Thanks for the fast reply. If I update them with my current non-UK address will they start sending me letters asking me to settle the debt? Right now I’m just getting the odd email and most go into my spam folder. Do I still owe the debt if it’s been 10 years since I last deferred? Thanks!
  10. Hi there, I’m getting emails from Capquest which I thought were phishing spam for a while as the link you click goes to a dodgy looking URL. Reading these forums I suspect they might be genuine and are chasing my student loan debt. They have given me an account number. I took out 3 loans in 96, 97 and 98 when I studied in Scotland and last deferred payment in 2009 or 2010. They only have a previous U.K. address and I have lived abroad since 2011 but I own a home in the U.K which I let. I haven’t received letters at the house I let to my knowledge. My question is should I register an account with Capquest and send them a “statutes barred” letter when I see what they are after or ignore them altogether? Thanks in advance for all your help.
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