linzie
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Everything posted by linzie
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Tell her not to appeal, so your saying she bites her lip and pay £60 each for each PCN? 1 Date of the infringement 29/08/2023 and 31/08/2023 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 04/09/2023 and 06/09/2023 3 Date received 09/09/2023 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Y 5 Is there any photographic evidence of the event? Entry and Exit for 2 times in 4hrs According to the company 6 Have you appealed? [Y/N?] post up your appeal] NO Have you had a response? [Y/N?] post it up NO 7 Who is the parking company? Parking Control Management (UK) LTD, The Courtyard, 1A Cranbourne Road, Slough, Berks 8. Where exactly [carpark name and town] Manningham Lane Retail Park - Bradford For either option, does it say which appeals body they operate under. The Independant Appeals Service (TheIAS.ORG)
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Parking Control Management (UK) Ltd - Issued 2 parking charges for 2 different days for a friend who works as a taxi driver. There is photo evidence of the car driving in and out of the car park on 2 different times BUT my friend is adamant she did NOT park her car in the car park on the 2nd entry to it.....she simply drove through the car park as a short cut. What happens if she goes to pick up or drop off passengers within the 4hr no return period OR simply drives through the car park to use as a short cut....is she at risk of getting a charge again? She wants to dispute the parking charges and is adamant she never parked her car on the 2nd entry to the car park, she simply drove through it to bypass busy traffic on the main road, should she request full video of the 2nd entry to the car park to double check her car did not stop in the car park but simply drove through it
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UK people are being taxed on everything which is unfair, the rich get richer and the poor get poorer, the country is essentially bankrupt
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I went for an eye test, was told distance and near is weak and glasses required. I was never told I didn't need to buy seperate pairs for distance and another pair for near. I only found out about Varifoculs after I paid for distance and near glasses. he glasses I was given had a problem...when I walked on any kind of stairs/steps and looked down they appeared to be floating in the air and it was difficult walking on steps or stairs. I went back to the opticians and told them this and asked for a refund. A member of staff told me he would book me in for a recheck, to figure out why the problems with stairs/steps appearing to be floating when I wore the glasses. The refund was actioned and I received a text message about my next appointment which was the recheck eye test. On the day of the appointment I arrived and was told my appointment did not exist on their system. The person that actioned my refund supposedly did not put me on the diary booking system. I was told the opticians had phoned me and sent me a message. I replied they was no call or text received from the opticians. The lady that dealt with me was going through the notes the person who actioned the refund put on the system the week before and I think I caught a glimpse of the word 'recheck' BUT the lady was just staring and scrolling up/down on the screen. I explained I took the day off work to be told my appointment did not exist which was inconvenience and stressful, with also being told I had to now pay another £25 for an eye test! I asked for the complaints procedure to be told to send an email to their customer care team? Where do I stand with this?
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Insurance have logged the complain - on hold because they can't proceed any further UNTIL the pipe next door is fixed!! They told my daughter to get a solicitor to send a letter demanding next door repairs are carried out ASAP - but that will cost expensive to use a solicitor. She is looking if she has legal cover on home insurance for legal costs if they can help with using their own solicitors
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Daughter called the Letting Agency next door to demand they fix the pipe, the response was someone will come asap to look and fix it, now 2 weeks on and nothing done and the past week with heavy rain and storms has caused even more damage to daughters property the water has come inside the walls of the property causing black damp in the bathroom and kitchen. It appears the walls will have to be taken to bare stone removing plaster boards etc to fix the water damage ONLY after the Letting Agency of the house next door fix the tail pipe. Daughter called the Letting Agency of house next door, they have no interest, so she is now going to call her insurance company to them
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Daughter has managed to find out the letting agency which is managing the house next door which is has a missing tail pipe which is connected to the guttering is missing, this is causing water to come down my daughetrs into her house causing lots of damage inc damp t othe house inside. She has got a surveyor out who told her the reason for the water/damp damage to her house is the missing tail pipe from next door and water from next door room coming into her house. She has asked the letting agency responsible for next door to the tail pipe fixed. She is going to get quotes to repair the damage to her house, then report the letting agency for the house next door to the council to get the council to get the tail pipe fixed. Then she is going to take the letting agency or the landlord to small claims court for the costs to repair her house.
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stu007, she the letting agency last year 1. Copies of the Tenancy Agreement 2. Does she have copies of the Letting Agent Tenancy Inspections when Tenant Moved In Letting agency never provided them, just told her they are no longer managing her property. She is taking over herself, since the letting agency said no to manangement because they got caught out not doing any inspections past 2 years.
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My daughter has said the letting ageny no longer manage from this year as they told her because of business decisions etc. The letting agency have paid my daughter £300 same amount, she normally received from them after deduction of management. The tenant paid the letting agency £360, so the letting agency has deducted £60 when they have no right to do so - since they no longer manage the property. Daughter asked for the remaining £60 to be paid, letting agency have said they wont pay the £60 they have wrongfully taken. The letting agency reply This months payment has been disbursed to you as a final payment, the rent had been remitted by the tenant and been credited within escrow and then processed through our system to include our fee. The letting agency were no longer managing the property when they received the rent, so why are the keeping the outstanding £60 and lying about their fee - they have no right. The letting agency did not address any of the points raised in the complaint, they only sent the tenancy agreement she signed with them. I will try get my daughter to sign up, she has received the tenancy agreement on which the letting agency have written in pen - No Inspections. This looks like a cover up
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The letting agency have not cleaned up the rubbish in the garden or issued a section 21 as asked for in the complaint letter. The dates for when my daughter wanted these to be actioned have now passed. A builder has said the house next door is causing the water and damp to the house, the tailgate pipe he said is missing from the house next door and needs fixing in order to stop water from the house next door falling onto my daughters house and causing damage. The house next door, bathroom has was coming into daughters house and the walls are damp and wet. The house next door is rented with european tenants who do not understand english, so there is no way to get landlord details. Daughter been advised to report the house next door to council for causing the damage to her house and house next door unfit for tenants. Maybe the council will force the landlord to fix the piping and pay for the costs to daughters repairs? House next door is either privately rented or gone through a letting agency, is it a good idea to send a letter recorded post to the house next door addressed to the landlord? This way it shows daughter attempted to get in touch with the landlord, then its upto the landlord if he/she respond to the letter or ignore it. Then go to the council? Obviously the house next door need to be reported to the council
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The letting agency have not cleaned up the rubbish in the garden or issued a section 21 as asked for in the complaint letter. The dates for when my daughter wanted these to be actioned have now passed. A builder has said the house next door is causing the water and damp to the house, the tailgate pipe he said is missing from the house next door and needs fixing in order to stop water from the house next door falling onto my daughters house and causing damage. The house next door, bathroom has was coming into daughters house and the walls are damp and wet. The house next door is rented with european tenants who do not understand english, so there is no way to get landlord details. Daughter been advised to report the house next door to council for causing the damage to her house and house next door unfit for tenants. Maybe the council will force the landlord to fix the piping and pay for the costs to daughters repairs?
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Daughters complaint already sent reason is the agency are letting go off the property in Feb 2022. Washing their hands clean knowing they messed up. Daughters shall I say not in a happy mood!. Tenancy agreements for tenant and the agreement my daughter has signed been requested. No response so far. Daughter sent the paragrah which stu showed a few posts before this AFAIK the complaint can be updated once both tenancy agreement are received and resent back to the letting agency
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Does this need to be headed Formal Complaint when sending I require clarification from Letting Agency that the reason 'After careful consideration of our management portfolio & change in strategic approach it is with regret I must inform you that going forward we will no longer be in position to continue management of No 10' given is my property the only property being let go by your Agency due to this reason? (DO NOT add to this about your present issue leave it exactly as I have wrote it all you want from them is a simple YES or NO) They have used the above paragraph to wash their hands fully of their reposibilities and mistakes. The letting agency had in the formal complaint deadline of yesterday 16/12/2021 to send out a section 21 notice to tenant and copy to my daughter - neither have been done. They have until tommorow to clean and remove the rubbish in the garden which looks like it will not happen. No agreements or anything received from letting agency, they will probably use the xmas holidays as reason for not replying. They close for 3 weeks soon.
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The letting agent has said 'After careful consideration of our management portfolio & change in strategic approach it is with regret I must inform you that going forward we will no longer be in position to continue management of No 10 & would be looking for handover from Feb 2022 where formal handover can take place to yourself or management agent of your choice' How can the letting agency leave the management of the property and end it all of a sudden in Feb? Don't the letting agency have to give notice to the tenant that they are no longer going to manage the property? My daughter has to give section 21 notice which is 4 months notice to the tenant, so how can the letting agency stop the manangement of the property in Feb 2022? My daughter - can she put a request the letting agency ' handover the property back in its original condition without damp damage, without damage to exterior of the property at the back and no rubbish in the garden and without the tenant in the property?
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Daughter has requested both the tenancy agreement and also the agreement she signed. She's also sent her complaint in 1st class recorded to letting agency. She will be taking them to smalls claim court if they refuse to refund the management fees for past 2 years or refuse to clean the garden or pay for the cost of removing the damp damage etc. Naming the agency at this point would be counter productive if the case goes to small claims court or legal methods are use on the letting agency. Will keep you updated once she gets a reply back
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My daughter has decided to get rid of the tenant and wants the letting agency to issue a section 21 notice, the letting agency have said its not part of the management fee she is paying every month, they want £110 for it. Tenant has been at property for 10-12 years and at no point during this period my daughter tells me, she was provided with the tenancy agreement which the letting agency apparently renewed each year with the tenant. She should have got 10-12 tenancy agreements but never got a single one. Legally should copies of the tenancy agreement over the 10-12 period have been provided to my daughter? My daughter asked for the rent to be increased asked the letting agency to send the tenant a letter and a copy of the letter to her, which she has not received. The letting agency is single business, if it was a national business it would be easier to provide the name at this stage. The damage to the back of the house appears from neighbour's guttering water coming all down the house, the walls have turned green/black with the constant water, this seems to be causing the damp in the bedroom, kitchen and throughout the house. If property inspections had been carried out this would have been nipped in the bud and fixed, but now its going to cost at least several £1000's. The tenant didn't raise anything since 2019 to the letting agency about this or about the fly tipping he claims is in the back garden. Letting agency bad Tenant bad
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Post 11 has excellent issues to raise, the letting agency know they have messed up big time now they are ending the management of the property in Feb 2022 to escape paying for the £1000's in damage to the house. Daughter has requested the Agreement that she signed with this Letting Agency, but they have not provided it. They have also not provided the tenancy agreement with the tenant. More things to add to complaint 1.Please arrange for the garden to be clean up and cleared of the rubbish by (date) 2. Please refund the letting management fee you have been deducting from Oct 2019 when you last carried out an inspection upto Feb 2022 3.Why have I not been provided with receipts for any works carried out in the property by yourselfs? 4Why I not received regular updates on the property? 5.Why have I not received regular account statements? 6. Please explain each time I wanted to view my property, every time some excuse was made that the tenant was unreachable 7. Please arrange for the tenant to be at the property on (date) so a builder and surveyor can inspect the property. Failure to do so will mean you have broken the terms and conditions of your agreement. 8. Please explain why no rent reviews have been carried out and why the rent has always been the same?
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My daugter has a tenant, who is part of Tenancy Deposit in a Tenancy Deposit Scheme with the letting agent. Since my daughter is a paying a management fee to the letting agency to fully manage the property, she would assume the Tenant has been given a copy of the How to Rent Booklet? by the letting agency. My daughter raised some concerns to the letting ageny and has received a response The general condition of the property is good.. Issues beyond control tenant kitchen & bathroom area fixtures & fittings are sub-standard not fit for modern day.. Condensation in bathroom why dont you fit extractor fan to fix the damp? There are high moisture readings within the kitchen due to lack of ventilation & what appears to be issue from the neighbouring property. If property inspections were done prior to Oct 2019 why were these issues no raised? or why not raised on the last property inspection in Oct 2019? The house was fine, there was no damp. tenant accepts the oven she has put in back garden but says other rubbish is not hers and has been fly tipped. neighbouring gardens & the area in general also show rubbish in the back gardens so it is fly tipping. She has been told to clean up the garden. After careful consideration of our management portfolio & change in strategic approach it is with regret I must inform you that going forward we will no longer be in position to continue management of street name & would be looking for handover from Feb 2022 where formal handover can take place to yourself or management agent of your choice. The letting agent has never visited the property in 2 years since Oct 2019 and all of a sudden has gone to take pictures after my daughter complained to the letting agency!! It will costs £1000's of pounds to fix the damp damage to the house, can this be claimed back due to the letting agent not inspecting the property since Oct 2019? Prior to Oct 2019 there was no damp, damp damage has been allowed to happen by the letting agency not carrying out property inspections but taking the manangement fee and the tenant being allowed to. Daughters too busy with her kids and now all this headache with the cost to repair going into the £1000's and all due to the letting agent not doing what they have been paid to do
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She has a tenant in the property, she has requested a copy of the tenants agreement which the tenant signed but this has not been provided. I will get her to request a copy of the agreement she/may daughter personally signed with the letting agency. The tenancy is now periodic month by month so tenant is not fixed into a long term contract. The house is now severely damaged by damp and will cost 1000's to fix money my daughter does not have! The damp has been allowed to destroy the house over the last 2 years when no property inspections have been carried out. Where does my daughter stand with the costs to repair the house damp damage which has destroyed the walls/plastering and it looks like it will need a rebuild of the plaster boards timber etc to get fixed especially the kitchen, bathroom and rear of the house wall from the guttering all the way down into the garden that entire extrior is now damaged by water seeping into the house causing the damp inside..... The tenant is at fault too for not mentioning it to the letting agency The tenants bond money is not enough to fix the damage due to damp. If my daugher gets a surveyor report from a damp specialist, can she then get the letting agency to pay for the repairs to the house? The letting agency is part of the ombusdman for letting agents. My daughter has spoke to them , been advised to make a formal complaint to the manager and wait 14 days, if no resolution to fix the severe damp, then it will escalate Can my daughter request refund of the management fees over the last 2 years as clearly no property inspections/maintenance/nothing has been carried out by the letting agency?
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