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Everything posted by Buzz88

  1. Hi Andy, Thank you for coming back to me, They were due to be providing decoration for my wedding, tablecloths and aisle decorations etc. They do not have a website or any terms and conditions at all. They have a Facebook and Instagram page but nothing else. I booked and paid for it via direct bank transfer. Thank you and Stay safe.
  2. Hi guys, To cut a long story short sadly my July wedding has fallen foul of COVID-19 and I have had to cancel due to the uncertainty. I am now in the process of contacting Suppliers, most have been fine with issuing refunds including any deposits paid however I am having an issue with one particular Supplier. I have paid 50% of the invoiced price to the Supplier (they invoiced me for 6k and I have paid 3k) During booking I was not sent a copy of any terms and conditions nor was I made to sign anything. I was just given an invoice. I have reviewed our email correspondence and not once does the Supplier mention that the deposit and any monies paid are ‘non-refundable’ so I feel I am entitled to all of my money back. Could anyone else shed any light on my situation? Should I continue to push for the money? As I cannot afford to write off 3k. Thank you guys.
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