Ex-Management Company withholding documents and funds in Residential and Commercial lettings/Freehold issues Posted April 20 Thanks for the info BankFodder. The company is large and well established, they wouldn't dissappear over a few thousand pounds. Likewise, their size comes with a level of chaos and disregard for customer service. Eg it took months to dispute and disolve the contract as their staff turnover is so high we would be dealing with a new manager each month who didn't really care about sorting it out. And all the time they kept bulldozing us with more spurious charges and wouldn't answer straight when we questioned them, in the hope we'd just pay them. It was exhausting, which I think is a tactic they use a lot to just do what they want as most people just give up and pay up. The 12 of us are shareholders of a company yes, but it's just a shelf company to facilitate management of our development, so we have next to zero assets other than what is being withheld (if anything) by the management company. I have to say I feel nervous of the cost risk of County Court action. They are big enough to drag it out until it just 'goes away'.