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Posts posted by AAAAAAAZ
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Please somebody help as I'm tearing my hair out.
I'm one of 12 property owners in a small private freehold development who collectively employed a management company to look after the running of the communal aspects of our development. This worked for a few years, but then turned sour when they doubled their fees. So collectively we owners and the management company both agreed to end the contract, and the company agreed to return around £1200 of disputed fees, plus any money left sitting in the 'kitty' (not sure how much as they hold this data), plus handover all of the documents/accounts/statements etc so that we could self manage.
It's now 6 months since the contrat ended and we're still waiting for the money, accounts, statements, etc, despite monthly calls, emails etc. They just keep saying it's being processed and will be 'soon'.
I'm not sure how to proceed. I can't really send an LBA for the money as I don't know the exact figure they owe us (as they hold all the records of who paid in what and how much was in the 'kitty'). Also, because the contract was terminated I'm not sure how to enforce the handing over the documents/accounts/statements etc they hold that we need.
Any advice appreciated. Thanks.
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OK, thanks. Will advise them.
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Thanks.
Is it likely to go to court and end up costing much more? My relative's a pensioner who I don't think has the stamina for a drawn out legal fight, and I'm too far away to help without a tonne of extra hassle.
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Thanks. Can only see two threads in that search (the results all resolve to the same two cases), but will advise my relative to hold off any communication.
I assume solicitor's letters eventually will start arriving that will be safe to ignore too?
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Hi - I'm looking into this matter for an elderly relative who received the PCN on a routine hospital visit, but has limited internet skillz.
1 Date of the infringement
22/12/2019
2 Date on the NTK [this must have been received within 14 days from the 'offence' date]
28/12/2019
3 Date received
Unsure
4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]
Yes
5 Is there any photographic evidence of the event?
Yes
6 Have you appealed? [Y/N?] post up your appeal]
No
7 Who is the parking company?
CPP
8. Where exactly [carpark name and town]
University Hospital, Coventry
For either option, does it say which appeals body they operate under.
Independent Appeals Service
Ex-Management Company withholding documents and funds
in Residential and Commercial lettings/Freehold issues
Posted
Thanks for the info BankFodder.
The company is large and well established, they wouldn't dissappear over a few thousand pounds. Likewise, their size comes with a level of chaos and disregard for customer service. Eg it took months to dispute and disolve the contract as their staff turnover is so high we would be dealing with a new manager each month who didn't really care about sorting it out. And all the time they kept bulldozing us with more spurious charges and wouldn't answer straight when we questioned them, in the hope we'd just pay them. It was exhausting, which I think is a tactic they use a lot to just do what they want as most people just give up and pay up.
The 12 of us are shareholders of a company yes, but it's just a shelf company to facilitate management of our development, so we have next to zero assets other than what is being withheld (if anything) by the management company.
I have to say I feel nervous of the cost risk of County Court action. They are big enough to drag it out until it just 'goes away'.