I have only just stumbled on this forum and have spent days reading through some posts but would appreciate some specific help if you would be so kind.
I will try to be brief.
10 years ago I let out a property using a 2 different Letting Agents with their full management services.
Tenant 1 at some point switched to EON energy.
They left Nov 2013.
Letting Agent 1 would have closed the energy accounts on their exit.
The property became empty for less than 2 months.
Tenant 2 moved in Feb 2014 through Letting Agent 2.
Tenant 2 switched the energy over to Scottish Power.
They left in 2016.
That property is now my main residence and I am no longer a landlord.
I did not know that anything was a-miss until 7th January 2020 when I received a letter from a Debt Collect Company called Azzurro, reading that they had purchased the debt from EON.
At first I thought it was a [problem].
I called Azzurro who confirmed they had bought the debt for an outstanding bill in my name + c/o Letting Agent(2) for the period Nov'13 to Jan'14.
I then called EON, who told me that they sent 3 bills Dec'13, Jan'14 then May'14.
I received none of these bills.
The first 2 bills would have been received by me during the empty property period and acted upon accordingly.
I received no bill.
The 3rd bill would have been received by tenant2.
I have now managed to get a copy of the last 2 bills and they are both ESTIMATED bills, close to £500 for 48 days whilst the property was empty.
When speaking to EON I asked why the bills were estimated bills.
They replied that I would have to provide with proof actual readings for the bill to be amended.
Nearly 6 years later I have no paperwork of any meter readings.
When Tenant 1 (EON customer) moved out (Nov'13), Letting Agent 1 would have closed the energy accounts.
Then when Tenant 2 moved in (Feb'14), Letting Agent 2 would have created new EON/Scottish Power energy account.
So surely, EON would have actual readings for the empty period Nov'13 - Feb'14 and could produce an Actual bill but they are saying the ownness is on me to provide actual readings.
My financial and personal health situation has changed considerably and this is something I could really do without.
My questions (please) :
1 Can EON sell the (unbeknown) debt just a week shy of 6 years later ?
2 Still not completely clear about when the 6 years statue begins; Jan'14 (Tenant1 exit) or May'14 (last bill date) ?
3 Does back-billing come into play here anywhere.
4 Any other way I can challenge the Estimated reading bills ?
All help would be greatly appreciated. Thank you.