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SOOTY999

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  1. For PCN's received through the post [ANPR camera capture] please answer the following questions. 1 Date of the infringement 24/07/19 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] [scan up BOTHSIDES as ONE PDF- follow the upload guide] 29/07/19 3 Date received 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Y 5 Is there any photographic evidence of the event? Y 6 Have you appealed? [Y/N?] post up your appeal] Y Have you had a response? [Y/N?] post it up Y 7 Who is the parking company?Civil Enforcement Ltd 8. Where exactly [carpark name and town] Pizza Hut, Castle Marina Nottingham For either option, does it say which appeals body they operate under. POPLA There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE If you have received any other correspondence, please mention it here copy the windscreen or ANPR section to your thread and answer the questions... …….... in either case scan up bothsides of any letters/tickets in or appeals made out to ONE MULTIPAGE PDF ONLY
  2. Sorry, I should have said parking charge notice. _Civil Enforcement 30th Dec.pdf Pizza Hut Sign.pdf
  3. On 24thJuly 2019 we visited Pizza Hut Castle Marina Nottingham in a party of two cars. We have both received the same letters. The signs in the carpark said it was for Pizza Customers only (which we were) and Pizza Hut to register the vehicle. None of the staff in the restaurant asked for our car registration, only for our order. We both received a Penalty charge notice and we contacted Pizza Hut. I was told that it had just come into force and usually they asked customers but on this occasion they had forgotten. We were told that there was a notice on the toilet door telling people to register but as we did not use the toilet it was not seen. We obtained a receipt from Pizza Hut to prove that we used their restaurant and showed the times we were there. We were in the restaurant the whole time that we were parked there. We appealed to Civill Enforcement Ltd against the Penalty charge including the receipt as prove that we were customers. They refused the appeal, replying to us saying that we could appeal to POPLA but not the Ombudsman Services as they would not recognise that. Also if the appeal went against us we would then be charged £100 instead of £60. We felt that had conformed with the terms of the signage we appealed to POPLA who also rejected the appeal even though they had photos of the signs which said as I stated above. Following that rejection we both wrote to Civil Enforcement Limited reiterating that the Penalty Charge is valid and stated our reasons. They said they were not going to correspond with us any more and would be getting a Collection Agency to recover the Penalty Charge. We received a letter from Civil Enforcement Ltd dated 30th December stating that we have 14 days to pay or we will instruct a third party collection agents and costs will esculate. I have attached the letter dated 30th December and the Pizza Hut Notice displayed in the carpark. As we have complied with the notice and neglect is from Pizza Hut I dont feel that we should have to pay a penalty. Can anyone advise please urgently. As this letter was dated 30th December we do not have long to respond to them. Kind Regards
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