Hi, Just wondering if any one can clarify my situation.
I bought a sofa from SCS on the 13 July 19 with a lead time of 8 weeks.
I told the salesperson that ideally it will need to be sooner than that and he wrote ASAP on the form and said that it should be with me within 6 weeks.
Fast forward 12 1/2 weeks, we have decided to move home, the sofa is still not here.
No call telling me that it had been delayed so my better half and I have decided that we no longer need it as we have found another.
When I phoned up to cancel I was informed that it is now ready to deliver,
I told them I no longer require the sofa and I believe that after reading the back of the contract I am well within my rights to cancel.
Clause 6.2 states that If we do not deliver your Product within the estimated lead time plus 4 weeks(the Delivery period) then you can cancel your order in the following circumstances:We have refused to deliver the products; delivery within the delivery period was essential (taking into account all the relevant circumstances); or you told us before we accepted your order that delivery within the deadline was essential.
I stated that I would require the sofa ASAP and that was written on the contract in the Customer Earliest Take Date,
I am assuming that I am correct in my assumption and I can cancel the order,
but just want to clarify before I speak to the sales manager tomorrow when he calls me.
Thanks In Advance