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About adarbs

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  1. I picked up my long awaited velvet footstool on Friday - 2 days later I noticed maks/imdentations which wouldnt come out - these marks were from resting my feet on it! I called DFS straightaway and a service manager came out 2 days later. Long story short it is 'pile crushing' and is the nature of the fabric - it isnt' faulty' and therefore no problem - despite it marking anytime I actually use it! I called store manager and after what became a heated discussion he agreed that the sales person on the phone 'should have' mentioned this to me
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