I'm sorry i just don't really know how to navigate this website. It is quite an old layout.

Hi everyone, I have another query. I've been sent another email from crs claiming they are passing on my balance to Zinc Group Ltd in 10 days. Should i be worried? Thanks

Alright thanks for the help everyone! It does look scary when you read it but i'll have a read through the forums. Just checking everything is normal.

Hi just got an email from them, Should i be worried or not? Here's a screenshot:

Hi just an update, On the 23rd of August i received a text message saying to please call CRS and also saying they sent a letter. What should i do just carry on ignoring them?

Hi guys, I've posted the letter so i'll let you know how i get on. Thankyou for all the help i do appreciate it. I was just a bit annoyed at CRS and Harlands. All your other forum posts are very helpful.

Hi Slick, Thanks for clarifying that Slick you are correct. It wasn't a 12 month deal or anything. Thanks for all the help i will be sure to post the letter and let you know how it unfolds.

I think i may have made a mistake. I just signed up to the gym with direct debit for an unknown amount of time. So is that a monthly rolling contract or not?

Hi guys i found a template and adapted it and wrote this. Do you think this would be ok to send? If this is ok to send what should i do? I've had a look on some of the other forum posts. Do I print it out and post it to Harlands getting a proof of postage note from the post office and is that it? Dear Harlands, I refer to my membership at Xercise4Less gym in Nottingham which was a rolling monthly agreement. Following Xercise4less guidance I informed yourselves of my cancellation on 15/06/19. I also cancelled the Direct Debit mandate. I now realise that I did not provide 30 day’s notice. I therefore offer to pay the outstanding £17.99 for the notice period. I will pay no administration or cancellation fees and no further membership amounts as I have relocated to over 100 miles away from the gym. If you confirm in writing that you will accept the amount of £17.99 in full settlement of all that I owe, I will pay you promptly. If you fail to accept my offer within 14 days or you demand any higher amount, I will pay you nothing and my offer will be withdrawn. Yours Sincerely, My Name

Thankyou for the advice i will have a look around and see what i can find!

Looking at my emails now i can see i have received an email from Harlands Cloud confirming that i have completed the online cancellation form on the 15th of June. It tells me in this email not to cancel my direct debit as if i do i will not be able to use the services and they will cancel it for me when my final payment has been made and my 30 day notice has ended.

Hello, I have recently received increasingly threatening emails from Xercise for less and now the Credit Resolution Services and i was wondering if anyone knew what to do. They say i owe them £231.47 but i think this is crazy. I joined the gym on the 30th Of April my first payment of £17.99 being taken out of my account on 1st of May. So presumably this is the payment taken for May. Then on the 30th of May another payment was taken of the same amount presumably for June. I then cancelled my membership on the 15th of June cancelling my direct debit as i had moved back home from university for the summer. In my eyes i paid them what was owed and I don't see why i should have to pay them for July when i cancelled half way through June. Especially when i was moving away. I'm back home living over 100 miles away from the gym and couldn't even benefit from the gym fully in June never mind July. Hopefully this makes sense and someone can help i'm really unsure of what to do and i feel there is no way this can be right what they're asking.