My partner has received a letter stating she owes £845, details of what it’s for are not provided and they have a court warrant to reclaim the debt. Her surname was misspelt which I think is key.
After calling the debt collection agency Callectia they could not inform us what it was for and they would need to ask the court.
I asked how has it got to this, it seems they had been sending letters to our old address for 6 months and 2 weeks ago a bailiff visited that address. I believe it is at this point they worked out that the surname was incorrect and they did further searches and found our new address, although this one letter still has her name misspelt.
As we never received any letters we were not able to pay for this from the first contact, which I’m assuming would be much lower, still not knowing what it is for. We also received a court date which we obviously missed. We have been told we must pay and you can’t go to the courts as you did not turn up, hence the warrant.
It seems the debt company has managed to gain further profit by being incompetent and not send to our new address until the fee was much higher.
I believe this could be a parking charge but as We no longer have the car which was registered at that address or live there, both for over a year, how could I have rectified this. If they did any check in the last year they would have seen the car was sold and registered to a different address but they still continue to send letters to where a car was registered in early 2018 and not the address of the person who owes the debt.
Any advise is greatly received.