I'm new here so please bear with me.
We brought a car on finance end of November last year from a local dealer, MK Auto-Motors Ltd .
It was a 2014 Mini countryman with 45102 miles on the clock.
We contacted the dealers before Christmas with some issues and was told to come back in the new year,
Such as the fact the car was checked for oil and had none even though it apparently just had a service.
Which they forgot to stamp the book..
Also noticing the sales invoice showed the mileage at 45102 and the mot showed it at 45103...
So even though I had a test drive and they got the car from storage yard, the car had done -1 mile..
Amazing that isn't it..
The dealer didn't want to know.
So we contacted Zuto and after a lot of chasing they said to us is that the mileage is only 1 mile off its human error and nothing wrong and the service was done as the dealer said it had etc. And unless we wanted to prove that it has been clocked etc they believe the matter is closed.
We are paying everything we have into this as we needed a reliable car as we need it for my autistic son as he doesn't bode well on buses etc, any can't afford to pay out on inspections when we believe that surely paperwork not matching proves our point.
Fast forward from April to today and my car broke down..
On rac inspection the timing chain has broke!!!!
Car has done 6000 miles since we got it!!
Husband rang the dealer who answer was oh, its out of warranty sorry!!
We brought the car off Zutos website and our finance is through moneybarn.
Where do we stand?
I cant afford the 300 pound a month for another 4 years and cant afford to get it fixed either..
I am hoping someone may know and help before we contact them again.
Surely the car was unfit for purpose?
Thanks in advance..