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About Revala69

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  1. That’s exactly what happened BA when i asked for some time to check my rights I went indoors and quickly Googled the information i had to hand and when I confronted them they said they are high court officers and have more rights than a normal bailiff and I was wasting there fckin time and got his phone to call the police. I knew that they couldn’t do this but I felt so intimidated and my children where getting upset and scared I just gave in.
  2. Thank you BA I will hold off sending anything back to them until I have received this from you. BR
  3. Thank you BA I have emailed them and I got a response telling me that I have 14 days to submit any more evidence, photos etc. If you can add anything I will send it across to them. Best Regards
  4. I have but it comes up with all the high court enforcement companies is there anything specific I should be looking for ?
  5. No we have since moved house and switched to another supplier who are so much less expensive and I agree with the appalling customer service. I am in the process of drafting a complaint letter to CES and copying in my local MP
  6. Yes I did think the same actually however I did explain as soon as we got in the car that it is on finance.
  7. Thank you BA have you got any advise how to word my challenge or should I get legal help ?
  8. Thank you I appreciate this advise I would really appreciate it if one of you could help me word the challenge. Also I told the lady that i would be complaining about there intimidating tactics and aggressive behaviour they where also looking through the kitchen window scowling at my 13 year old son who was having his dinner, they also noticed them taking a picture of the kitchen window from there car.
  9. Ok I have just come off of the phone to CES and I am shocked to say the least. £3762.69 original debt £77.26 interest awarded to EON £90.00 HC fee £228.00 agent fee £223.98 7.5 fee as it’s over £1000.00 £594.00 Stage 2 Fee £630.00 Sale & Disposable Fee (even though nothing was taken and the did not enter the house) I had made 2 payments as agreed for £322.00 in March and April (April was late). From what the lady was saying there isn’t anything I can do about these fee’s is that correct? I am now in even more debt then when I started how can that be a fair law of the land ? thank you
  10. Hi they didn’t enter the house they said that they would need to call the police to do this.
  11. Hi yes I know I’m an idiot for defaulting but I had some other issues which I won’t bore you with but I did contact them and explained my situation. Yes this arrangement was made following an enforcement notice by post I have never had a visit from any officer other than last night but I have communicated with one on phone. Thank you
  12. Thank you I thought as much but as soon as I challenged them there mood changed dramatically and as it states in there letter additional fees maybe incurred upon attendance in accordance with the taking of goods which they didn’t need to do.
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